Senior Business Analyst

Senior Business Analyst

Remote

Key Responsibilities

Requirements Elicitation & Analysis

• Lead requirements gathering sessions, workshops, interviews, and discovery meetings with business stakeholders.
• Ask probing questions to uncover explicit and implicit business needs, dependencies, constraints, and risks.
• Analyze business processes, workflows, policies, and operational procedures to identify opportunities for improvement.
• Facilitate discussions to define business objectives, success metrics, and expected outcomes.
• Identify gaps between current and future state processes and recommend solutions.

Requirements Documentation

• Develop clear, complete, and testable business, functional, and non-functional requirements.
• Create and maintain:
  • Business Requirements Documents (BRDs)
  • Functional Requirements Documents (FRDs)
  • User Stories and Acceptance Criteria
  • Process Flows
  • Use Cases
  • Data Mapping Documents
  • Requirements Traceability Matrices
• Ensure requirements are detailed enough for design, development, testing, and implementation teams.

Stakeholder Management

• Serve as the primary liaison between business units and technology teams.
• Build strong relationships with business leaders, product owners, operations teams, compliance groups, and technical stakeholders.
• Facilitate consensus among stakeholders with competing priorities.
• Present findings, recommendations, and solutions to business and executive audiences.

Application Development Support

• Collaborate closely with architects, developers, QA teams, and project managers throughout the software development lifecycle.
• Participate in solution design discussions and ensure requirements are accurately interpreted.
• Support Agile and Waterfall delivery methodologies.
• Assist with backlog management, sprint planning, and requirements refinement activities.
• Support User Acceptance Testing (UAT) planning and execution.

Banking & Regulatory Focus

• Understand banking operations, products, and processes.
• Consider regulatory, compliance, audit, security, and risk management requirements when defining solutions.
• Ensure requirements support operational efficiency while maintaining compliance obligations.

Required Qualifications

• 7+ years of Business Systems Analysis experience.
• 3+ years working within a banking, financial services, credit union, lending, payments, or fintech environment.
• Demonstrated expertise in requirements elicitation and documentation.
• Strong experience facilitating stakeholder interviews and requirements workshops.
• Experience translating business needs into detailed functional requirements.
• Solid understanding of application development methodologies and software development lifecycle (SDLC).
• Experience working with Agile and/or Scrum teams.
• Strong analytical, critical thinking, and problem-solving skills.
• Excellent verbal and written communication skills.