Workplace Operations Coordinator

Position: Access Control Coordinator
Location: Nashville, TN

Type: Contract

Rate: $23-25

Responsibilities

·         In office requirement 5 days a week

·         Provide technical guidance, oversight, and management of the access control software as it relates to employee safety and access to facilities.

·         Monitor access activity and escalate through proper channels issues and emergencies to appropriate parties, i.e., Workplace Operations, Physical Security.

·         Provide remote support to all domestic and international facilities with maintained access control software

·         Support break/fix of badging equipment and software in all maintained facilities

·         Help to manage vendor operations and relationships including but not limited to; access control software, break/fix vendor relationship, badge printing supply vendors, etc.

·         Provide remote access and reception support for all offices

·         Order and maintain badge printing equipment

·         Audit unused badges and update employee profiles accordingly

·         Properly collect and discard old, broken and demagnetized badges

·         Partner with Physical Security to ensure proper safety protocols are met

·         Process and analyze data to capture key internal data points for reporting and strategic planning

Requirements

·         1+ years of Office experience; preferred

·         Experience with Access Control/Security Systems a plus

·         Possess the ability to remain agile and multi-task effectively in a fast paced environment

·         Highly organized with the ability to prioritize multiple functions and tasks while managing their work time efficiently

·         Self-directed with a high sense of urgency while maintaining a meticulous attention to detail (no matter how mundane)

·         A passion for managing an overall positive employee experience through ongoing operational support

·         Able to adapt and pivot in a fast paced, ever-changing environment

·         Excellent verbal and written communications skills

·         Strong ability to manage competing priorities and projects, a team player and willing to help out wherever needed.

·         Ability to handle confidential and sensitive information

·         You instill trust in your judgment and ability to complete any project

·         Strong interpersonal and communication skills, with the ability to build relationships across departments, work collaboratively, and manage conflict constructively including but not limited to emergency situations.