Senior Integration & Automation Engineer, Workato

Job Description

San Francisco, CA / Seattle, WA

Key Responsibilities
Integration Development & Architecture
? Design, develop, and maintain complex integration recipes on the Workato platform
? Architect scalable, enterprise-grade integration solutions across multiple systems and applications
? Build and optimize AI-powered automation workflows using Workato Genie
? Develop and deploy MCP (Model Context Protocol) servers to extend AI agent capabilities
? Implement Intelligent Document Processing (IDP) solutions for automated data extraction and processing

AI & Automation Innovation
? Design and engineer sophisticated prompts for AI agents to optimize automation outcomes
? Build AI Skills and train Genie agents for business process automation
? Integrate AI/ML capabilities into workflow automation
? Continuously evaluate and implement emerging AI technologies within the Workato ecosystem

Platform Management & Governance
? Administer and maintain Workato platform environments (development, staging, production)
? Deploy and manage Workato On-Premises Agents (OPA) for secure connectivity to internal systems
? Configure private links and secure tunneling for behind-firewall integrations
? Establish best practices for recipe development, version control, and deployment
? Monitor platform performance, troubleshoot issues, and optimize resource utilization

API & Data Integration
? Design and implement RESTful and SOAP API integrations
? Manage API lifecycle including design, documentation, security, and versioning
? Configure and maintain SFTP connections for secure file transfers
? Develop custom connectors and API endpoints as needed

Collaboration & Leadership
? Provide technical guidance and mentorship to junior team members
? Collaborate with business stakeholders to gather requirements and translate them into technical solutions
? Document technical designs, integration patterns, and operational procedures
? Participate in code reviews and ensure adherence to development standards

Required Qualifications
Workato Platform Expertise
? 6+ years of hands-on experience with the Workato integration platform
? 4+ years of Workato Administration experience
? Strong expertise in recipe development, including complex branching logic, error handling, and optimization
? Proven track record of delivering enterprise-scale integration projects

AI & Advanced Technologies
? 2+ years building AI Agents using Workato Genie with AI Skills
? 2+ years of Prompt Engineering experience with demonstrable results
? 2+ years implementing Intelligent Document Processing (IDP) solutions
? 1+ year developing MCP (Model Context Protocol) servers
? Deep understanding of AI/ML concepts and their application in automation

Integration & API Skills
? 5+ years of API development and API management experience
? 5+ years working with SFTP protocols and secure file transfer solutions
? 2+ years deploying and managing Workato On-Premises Agents (OPA), including private link configurations
? Strong understanding of authentication protocols (OAuth, SAML, JWT, API Keys)
? Experience with various data formats (JSON, XML, CSV, EDI)

Technical Competencies
? Proficiency in scripting languages (Ruby, Python, JavaScript)
? Experience with cloud platforms (AWS, Azure, Google Cloud Platform)
? Knowledge of database systems (SQL and NoSQL)
? Understanding of enterprise application ecosystems (Salesforce, SAP, Workday, ServiceNow, etc.)
? Familiarity with DevOps practices and CI/CD pipelines

Soft Skills
? Excellent problem-solving and analytical abilities
? Strong communication skills with ability to explain technical concepts to non-technical stakeholders
? Self-motivated with ability to work independently and in team environments
? Commitment to continuous learning and staying current with integration technologies