Senior Consultant, ServiceNow, ITSM - Remote

Position Description This exciting opportunity is full-time with Pellera Technologies. We are seeking a highly skilled ServiceNow Senior Consultant with deep expertise in ITOM (IT Operations Management), ITAM (IT Asset Management), HAM (Hardware Asset Management), and SAM (Software Asset Management) with end-to-end implementations, provide strategic guidance, and ensure best practices for ServiceNow ITOM solutions that optimize IT operations and asset lifecycle management. Key Responsibilities:

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Data Science and Data Engineering Job Qualifications: Skills: ServiceNow Implementation, ServiceNow IT Service Management, ServiceNow IT Service Management (ITSM), ServiceNow Now Assist for Creator, ServiceNow Platform Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: W

Role Summary The Senior Technical Consultant will lead configuration and implementation of Ivanti ITSM improvements to stabilize service operations ahead of EPIC. This role owns the technical build across incident and service request workflows, intake standards, routing/assignment, approvals, notifications, reporting, and release to production. consultant partners closely with process leads, SMEs, and the project manager to deliver tested, documented, and adopted changes within the implementatio

Additional Requirements Must be a U.S. Citizen, as this role supports a federal program Must be able to obtain and maintain a Public Trust clearance We are seeking a skilled ServiceNow Developer to help enhance and expand our rapidly evolving ServiceNow environment. In addition to ITSM, Security Incident Response (SIR), and Governance, Risk, and Compliance (GRC), our platform is growing to include robust Configuration Management Database (CMDB), IT Operations Management (ITOM), and IT Asset Mana