IT Support Specialist

Michigan City, IN, US • Posted 5 hours ago • Updated 5 hours ago
Contract W2
On-site
$40 - $55/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • FOCUS
  • Technical Support
  • Help Desk
  • Remote Support
  • Provisioning
  • Computer Hardware
  • Computer Networking
  • Laptop
  • Communication
  • Customer Support
  • Manufacturing
  • ServiceNow
  • Zendesk
  • Offshoring
  • Management
  • Regulatory Compliance
  • Microsoft Windows
  • Microsoft Office
  • Collaboration

Summary

A manufacturing organization is seeking an onsite IT Support Specialist for a contract opportunity located in Michigan City, Indiana. This role will support a Windows based environment utilizing Microsoft 365 and Intune, with a focus on end user support, device provisioning, and troubleshooting. This is a short term contract role supporting coverage for a team member on leave, with an initial duration of at least one month and potential for extension.

This opportunity is ideal for someone who enjoys working hands on and being the primary IT presence at a site. You will have strong ownership of day to day support, working directly with users on the floor while collaborating with an offshore help desk and infrastructure team. The manager is looking for someone who can think through problems, troubleshoot effectively, and keep operations running smoothly with minimal oversight

Contract Duration: 3 Months
Must currently be commutable to Michigan City, IN.

Required Skills & Experience
  • Experience providing onsite IT or desktop support
  • Strong Windows 10 and Windows 11 experience
  • Experience working in Microsoft 365 environments
  • Hands on experience with Intune for device enrollment and provisioning
  • Ability to troubleshoot hardware, software, and basic network issues
  • Experience setting up and deploying laptops or desktops
  • Strong communication and customer support skills
Desired Skills & Experience
  • Experience in manufacturing or production environments
  • Familiarity with ticketing tools such as Freshworks, ServiceNow, or Zendesk
  • Experience collaborating with remote or offshore IT teams
  • Exposure to endpoint management and device compliance policies

What You Will Be Doing
Tech Breakdown
  • 70% Windows and endpoint support
  • 30% Microsoft 365 and Intune

Daily Responsibilities
  • 80% Hands On
  • 20% Team Collaboration
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10105282
  • Position Id: 881653
  • Posted 5 hours ago
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