Senior Business Analyst

Role: Senior Business Analyst

Location: Brooklyn, NY (Hybrid – Atleast 2 days onsite)

Duration: Long Term

Responsibilities:

• Translate business needs into requirements for a technical audience, including creating user stories, synthesizing use cases, defining acceptance criteria, and documenting feature overviews
• Work within a cross-functional team to ensure the solutions meets business and customer needs.
• Collaborate with stakeholders during the visioning and concept development of a product.
• Conduct gap analysis and identify process improvement opportunities.
• Develop and maintain business process models, workflows, and supporting documentation.
• Support project management activities including planning, testing, and implementation.
• Analyze data to support decision-making and strategic planning.
• Participate in and support interactions with clients to collect business requirements and drive product adoption
• Elicit, analyze, document, and validate business and technical requirements from stakeholders and translate them into detailed functional and technical designs.
• Serve as a point of contact for product feature clarification and internal consulting.
• Support stakeholders in defining business objectives and value to effectively prioritize the product backlog

Mandatory Skills/Experience

• Minimum of 5 years of experience as a Business Analyst on legacy replacement systems and workflow development projects
• Customer-Centric: Passionate about understanding and addressing customer needs.
• Innovative: Creative thinker with a proactive approach to problem-solving.
• Detail-Oriented: Strong attention to detail with a focus on quality and excellence.
• Ability to work closely with multiple subject matter experts
• Ability to create clear and concise documentation
• Ability to multi-task and work effectively in a fast-paced environment.
• Self-motivated; highly driven to produce results.
• Excellent interpersonal, analytical, problem-solving, communication, presentation, writing, and information gathering.
• Ability to facilitate JAD sessions and one-on-one meetings with User(s), work independently on strategic issues with stakeholders, effectively manage multiple projects/tasks of varying complexities, meet deadlines, and work well under pressure.
• Ability to define test scenarios and conditions, create test plans and facilitates testing according to plan in support of UAT.

Desirable Skills/Experience

• Experience working in Pension Administrations
• Experience with Salesforce configuration
• Scrum experience
• Product Owner experience