Elegant Enterprise Wide Solutions
Elegant Enterprise Wide Solutions

Service Desk Specialist in Bethesda, MD

Hybrid in Bethesda, MD, US • Posted 13 hours ago • Updated 1 hour ago
Contract Independent
Contract W2
On-site
Fitment

Dice Job Match Score™

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Job Details

Skills

  • IAM
  • ITIL
  • ServiceNow

Summary

Location: Remote within the United States. Onsite attendance only if directed by the Government.

Duration: 1+ Years

Job Description

  • Leads account management, institutional registration, role assignment validation, account lifecycle management, audit-ready documentation, and access accuracy.
Qualifications / Education
  • Bachelor's degree preferred; equivalent access/account administration experience acceptable.

Relevant Experience

  • 7+ years supporting account management, identity/access administration, registration workflows, or federal user communities.

Technical Expertise

  • Access control, account lifecycle, role validation, audit documentation, privacy/security handling, ServiceNow workflows.

Certifications

  • ITIL 4 Foundation preferred; Security+ or IAM-related training preferred.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10530468
  • Position Id: 2026-22245
  • Posted 13 hours ago
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