Software Quality Engineer, G&A Solutions Engineering (GSE)

Austin, TX, US • Posted 2 days ago • Updated 58 minutes ago
Full Time
On-site
Fitment

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Job Details

Skills

  • Automated Testing
  • Use Cases
  • Negative Testing
  • Finance
  • Legal
  • Productivity
  • Drive Testing
  • Functional Testing
  • Test Cases
  • Non-functional Testing
  • Cloud Computing
  • Client/server
  • Attention To Detail
  • Quality Assurance
  • Java
  • Python
  • Computer Science
  • ServiceNow
  • IT Service Management
  • IT Operations
  • Customer Relationship Management (CRM)
  • Test Plans
  • Workflow
  • Business Rules
  • Testing
  • API
  • Integration Testing
  • Root Cause Analysis
  • Collaboration
  • Offshoring
  • Fluency
  • Artificial Intelligence

Summary

Are you passionate about software quality through automation and engineering excellence? If so, we'd like to talk to you! As a Quality Engineer, you will be responsible for driving quality engineering for software products, building quality frameworks, and developing test automation and tools. We are looking for a creative and motivated, strong, hands-on, experienced software quality engineer to work on portfolio of GSE products, including business functional use-case testing and non-functional quality, negative testing, and performance.

G&A Solutions Engineering (GSE) is IS&T's dedicated technology partner for Apple's general and administrative functions - including people, finance, facilities, legal, and security. The team builds and delivers integrated technology solutions that keep these functions running efficiently and securely at global scale. GSE also works closely with business teams to develop custom tools that improve productivity and bring greater automation and consistency to G&A operations across Apple.

Description

You will define and drive test approaches and test plans for assigned projects and functional test areas, expand our current test cases, engineer quality testing, and execute required tests. You will own quality for functional or application areas. You must be able to define qualification strategies and execute functional and non-functional testing for applications that are part of a complex mobile, desktop, and cloud client/server ecosystem.

The ideal candidate will be a self-motivated, dynamic, detail-oriented individual with a strong technical background and proven experience. This position requires an individual who can own and lead outcomes and work cross-functionally with other teams to coordinate testing efforts for complex client and server feature sets.

Minimum Qualifications

3+ years of related hands-on experience in software QA/QE

2+ years driving quality focused on automation, building tools, and utilities

2+ years of experience in doing QA/QE for ServiceNow is mandatory

2+ years of hands-on programming experience in Java/Python

A bachelor's degree in Computer Science or relevant work experience

Preferred Qualifications

Strong understanding of the ServiceNow platform, including modules like ITSM, ITOM, and custom workflows. (HRSD) or Customer service management (CSM)

Independently own test planning, design, and execution - including workflow validation, business rules, and configuration testing

Strong API & integration testing skills with the ability to perform root cause analysis, defect triage, and retest fixes

Collaborate effectively with developers, business stakeholders, and process owners to drive quality outcomes and release readiness

Solid experience working with remote teams situated in different time zones (on-site & Offshore teams)

Fluent in using AI tools (like Claude/Gemini, etc.) to bring exponential efficiency gains on day-to-day activities
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90733111
  • Position Id: 9ecc1219a9d71b18e14ccc734c0cf359
  • Posted 2 days ago
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