WebSphere Commerce Support Engineer

Springfield, MO, US • Posted 1 day ago • Updated 1 day ago
Contract W2
75% Travel Required
On-site
50+
Fitment

Dice Job Match Score™

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Job Details

Skills

  • AppDynamics
  • Application Support
  • Dynatrace
  • IBM WebSphere Commerce
  • Web Servers

Summary

Hi,
We have a position which is suitable to your skillset. Please go through the below JD and let me know your interest.
 
Title                               : WebSphere Commerce Support Engineer
Location                       : Springfield, MO
Relevant Experience (in Yrs.): 5+ years
 
Detailed Job Description:
3-5 years of experience in application support or technical support roles
4+ years hands-on experience with WebSphere Commerce Suite (WCS) 8.x or similar e-commerce platforms
Experience with database technologies (DB2, Oracle, SQL Server) and basic SQL skills
Basic knowledge of Linux UNIX systems and command line operations
Knowledge of web technologies (HTTP/HTTPS, load balancers, web servers), Springboot and ReactJs
Experience with monitoring tools such as AppDynamics, Dynatrace or similar APM solutions

Application Support Experience
Proven experience troubleshooting e-commerce application issues including but not limited to
Order processing and payment gateway failures
Shopping cart and session management problems
Product catalog and inventory synchronization issues
Cache invalidation and performance optimization

Experience with scheduled job monitoring and batch process management
Knowledge of feed file processing and data integration workflows
Understanding of multi-tier application architectures and component interactions

Operational Skills
Experience with incident response and issue resolution
Knowledge of ITIL processes including incident, problem, and change management
Ability to work in 24x7 shift-based support environment
Experience with escalation procedures and vendor support coordination
 
Thanks & Regards

Venkatesh Kundurthi

Team Lead || ASCII Group, LLC

Office: Ext. 104; Direct: +1  

38345 W. 10 Mile Rd, Ste.#365; Farmington, MI  48335

Email: 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10117479
  • Position Id: 8962003
  • Posted 1 day ago
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