Program Manager_POS

About the Role

Client - Five Below
Project Manager - POS Replacement
Location - 3-5 times/month on-site in Philadelphia, PA
Duration - 1+ year straight contract
Work Status - USC
COMP - $100/hr C2C MAX
NOTES - Target candidates who have:
Managed multiple vendors and workstreams.
Created program plans from the ground up.
Built governance structures and communication frameworks.
Owned dependency management across technical teams.
Demonstrated strong stakeholder influence and executive communication skills.


Project Manager

Responsibilities:
Lead end-to-end planning and delivery of complex technology programs
Create and manage program roadmaps, timelines, dependencies, governance, risks, and communication plans.
Coordinate multiple IT teams, business stakeholders, and third-party vendors to ensure successful delivery.
Drive program planning activities, including scope review, dependency identification, milestone planning, and resource coordination.
Establish program governance, reporting cadences, and executive-level status communications.
Hold vendors and stakeholders accountable for deliverables, timelines, and commitments.
Identify risks, gaps, and implementation challenges early and develop mitigation strategies.
Oversee execution across multiple workstreams while ensuring alignment with business objectives.
Required Skills:
- 7+ years in technical project or program management as job title on resume
- Program Manager experience required
- Ability to own and plan complex, enterprise-level programs from initiation through delivery.
- Experience creating program structures, governance, dependencies, timelines, and communication cadences.
- Ability to influence stakeholders, hold vendors accountable, and drive decision-making.
- Strong organizational skills and the ability to operate in ambiguous environments.
- Experience identifying risks and "gotchas" early in the planning process.
- Comfortable working across multiple teams, vendors, and workstreams.
- Experience working with cross-functional teams (product, Dev, engineering, store operations, etc)
- End-to-end program planning
- Program governance
- Technical program artifacts
- Management of complex, multi-vendor technology initiatives
- Ownership of planning activities before work enters Jira
- Create structure where none exists.
- Navigate uncertainty.
- Drive alignment across teams.
- Dig into details and solve undefined problems.
- Retail industry experience
- Can drive technical discussions and align stakeholders across engineering teams
- Hold vendors accountable and proactively track progress
- Should understand multi-system environments and integrations
- Ability to see how changes in one system impact others across the broader ecosystem
- Experience working on large-scale, complex programs
- Highly organized and detailoriented keeps plans, logs, and decision records current; follows through relentlessly.

Key Responsibilities & Skills

• End-to-End Technology Program Planning
• Program Governance & Reporting
• Stakeholder Influence & Executive Communication
• Multi-Vendor Management & Accountability
• Dependency Management Across Technical Teams
• Risk Identification & Mitigation
• Cross-Functional Team Coordination
• Retail Industry Program Experience
• Integration Impact Analysis
• Ambiguity Navigation & Structure Creation
• Detailed Program Artifact Development
• Milestone & Timeline Management

Technical Skills

• Jira / Confluence
• Microsoft Project / Smartsheet
• Program Management Software

Education

Bachelor's Degree in Business Administration, Project Management, Computer Science, Engineering, Information Systems. Preferred: MBA, Master's in Project Management, Master's in Business Administration.

Industry Experience

• Retail
• Technology & Enterprise IT
• Multi-System Integration
• Store Operations
• Retail Technology