Position Title :: Monitoring & Observability Engineer
Locations :: Westerville OH or Phoenix AZ
Job Description:
The Monitoring & Observability Engineer is responsible for the configuration, administration, and operational support of enterprise monitoring and compliance tools, including Datadog, Tripwire, and NetBrain. This role focuses on ensuring reliable system visibility, configuration compliance, and actionable alerting across on-premises and cloud environments. The engineer partners closely with infrastructure, network, security, and application teams to align monitoring capabilities with business and operational requirements.
Key Responsibilities
Monitoring Tool Management
- Configure, administer, and maintain enterprise monitoring platforms including Datadog, Tripwire, and NetBrain.
- Implement and maintain dashboards, alerts, reports, and health checks aligned with operational standards and SLAs.
- Continuously tune monitoring configurations to reduce alert noise and improve signal quality.
- Conduct reconciliation using CMDB data to ensure required servers/devices are monitored.
- Resolve connectivity issues related to monitoring tools
Configuration & Compliance Monitoring
- Manage configuration and integrity monitoring using Tripwire, including policy configuration, drift detection, and compliance reporting.
- Collaborate with security, audit, and platform teams to ensure monitoring aligns with regulatory and internal compliance requirements.
Automation & Tool Enhancement
- Develop and maintain basic scripts using PowerShell, Bash, or Python to automate monitoring tasks.
- Participate in proofs of concept, tool evaluations, and continuous improvement initiatives.
Documentation & Collaboration
- Create and maintain documentation, standards, and runbooks for monitoring tools and processes.
- Partner with application, infrastructure, and network teams to onboard new services.
- Provide knowledge transfer and operational support to L1/L2 teams.
Required Qualifications
- 3 6 years of experience in monitoring, observability, or infrastructure engineering roles.
- Hands-on experience with Datadog, Tripwire, NetBrain, or similar enterprise monitoring tools.
- Ability to troubleshoot network connectivity issues and understands how firewalls, load balancers, and DNS function within TCP/IP based networks.
- Strong understanding of infrastructure, network, and application monitoring concepts.
- Experience configuring alerts, dashboards, and reports.
- Working knowledge of scripting or automation (PowerShell, Bash, Python).
- Strong troubleshooting, analytical, and communication skills.
Preferred Qualifications
- Experience supporting hybrid or cloud environments (Azure and/or AWS).
- Familiarity with ITSM integrations and incident workflows.
- Exposure to compliance, audit, or configuration management monitoring.
- Experience in regulated industries such as financial services.
What Success Looks Like
- Monitoring tools are stable, well-configured, and trusted by operations teams.
- Alerts are meaningful, actionable, and aligned with business priorities.
- Configuration drift and compliance issues are detected early.
- Monitoring processes are documented, repeatable, and continuously improving.
About AgreeYa:
AgreeYa is a global systems integrator delivering a competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 1,800+ professionals across offices. AgreeYa works with 550+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public Sector, Pharma & Biotech, Retail, Client, and others. Please visit us at for more information.
Equal Opportunity:
AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics. Visit our website at to learn about our Career & Culture.
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