AI Business Analyst

Tennessee, TN, US • Posted 2 days ago • Updated 4 hours ago
Contract Independent
Contract W2
On-site
$65.00 - $70.00/hr
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Job Details

Skills

  • End-user Computing
  • Tier 1
  • Help Desk
  • Productivity
  • Team Building
  • Reporting
  • Leadership
  • SAP BASIS
  • Project Management
  • Stakeholder Management
  • Management
  • Artificial Intelligence
  • Generative Artificial Intelligence (AI)

Summary

AI Business Analyst

Location: Middle Tennessee preferred
Overview

This role sits within the EUC (End User Computing) organization's new Agentic AI Platform initiative - an internal, tailored AI co-pilot for employees. The agent is being built now, with rollout beginning next month and additional phases continuing through the rest of the year. The immediate goals are to reduce Tier 1 help desk consumption and increase employee productivity.

We're looking for a Functional/Technical Consultant who can bridge the gap between the technical team building the AI agent and the HR stakeholders who own the business outcome. This is not a hands-on development role - some familiarity with development is a plus, but not required.
What You'll Own
  • Act as the primary point of contact between HR directors and the technical/engineering team
  • Manage expectations on both sides - translating business needs into scope the technical team can execute against, and translating technical realities back to stakeholders
  • Provide regular project updates through the reporting chain (to the director, and up through leadership)
  • Help steer and evaluate agent behavior as the platform is built and refined
  • Support the team through each rollout phase across the year
Day-to-Day
  • Manage stakeholder expectations on an ongoing basis
  • Work directly with the technical team to make sure work stays within agreed scope
  • Join regular check-ins with HR directors and project leadership
Required Skillset
  • Working understanding of AI/agentic architecture
  • Ability to understand agent behaviors and help steer/tune them
  • Strong stakeholder management - comfortable managing expectations across both business and technical audiences
  • Background knowledge of IS/IT
  • Familiarity with Gen AI or AI development concepts (formal development experience not required, but useful)
Ideal Candidate Profile
  • Experienced professional, not a recent graduate - this is a high-level resource
  • Comfortable operating as a functional/technical consultant rather than a builder
  • Prior exposure to AI/Gen AI projects, courses, or initiatives is a strong plus
  • Flexible on total years of experience if the AI/Gen AI background is strong
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10110651
  • Position Id: a1Wcv000000zODVEA2
  • Posted 2 days ago

Company Info

About Brooksource

Here at Brooksource, relationships are at the center of everything we do. Since 2000, we have established and maintained long-lasting relationships with our clients and consultants to create an unparalleled experience. Brooksource is a trusted services provider that specializes in delivering Engineering and IT solutions for Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our Workforce Transformation program. As a certified partner for Salesforce, AWS, Microsoft, Google Cloud, and many other technology alliances, we are looking for professionals who want to be on the frontline of the latest trends in the industry.

We offer contract, contract-to-hire, and direct placement consultant opportunities, to provide a career path that can meet anyone's desires. The job search is hard, but you don’t have to do it alone! We know a successful partnership requires a good fit. Your personality, experience, and skill set are all important, contributing factors to that partnership. You can count on us to take the time to understand the type of technical and cultural fit that is right for you. As a Brooksource consultant, you will be provided with a comprehensive benefits plan, competitive compensation, and even paid time off!

Cyber Security Warning: Please be aware that all official Brooksource communications will ONLY come from emails displayed as [name]@brooksource.com. The use of any other domains is NOT an official Brooksource employee and could be fraudulent.

Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Benefits & Perks: 

Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. 

 Pay Disclaimer: 

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Partnerships:

  • Gold Microsoft Partner – Cloud Platform
  • Gold Microsoft Partner – Data Analytics
  • Silver Microsoft Partner – Data Platform
  • Silver Microsoft Partner – Security
  • Silver Microsoft Partner – Application Development
  • Silver Microsoft Partner – Data Center
  • AWS Partner
  • Salesforce Partner
  • Salesforce – Authorized Training Provider
  • Salesforce Talent Alliance Employer
  • Tableau Services Partner
  • Snowflake Partner
  • Google Cloud Platform (GCP) Services Partner

Awards (Extended):

  • Best Places to Work 2022, Charlotte Business Journal, 2022
  • Best Places to Work in Jacksonville, Jacksonville Business Journal, 2021
  • Best Places to Work in Jacksonville, Jacksonville Business Journal, 2020
  • Best Places to Work in Charlotte (#8 Small Business), Charlotte Business Journal, 2019
  • 2019 Best Places Work in Kentucky, Kentucky Chamber of Commerce, 2019
  • Top Workplaces, Indy Star, 2019
  • Best Places to Work in Jacksonville, Jacksonville Business Journal, 2019
  • Best & Brightest Companies to Work For in the Nation, Best & Brightest, 2018
  • Top Work Places, Indy Star, 2018
  • Best Places to Work, Jacksonville Business Journal, 2018
  • Best Places to Work, Charlotte Business Journal, 2018
  • Best Places to Work in Kentucky (Small/Medium), Kentucky Society for Human Resource Management State Council and the Kentucky Chamber of Commerce, 2018
  • Milwaukee’s 2018 Best And Brightest Companies To Work For, Milwaukee's Best and Brightest Place to Work, 2018
  • Best Places to Work, Best Places to Work in Kentucky, 2017
  • Best Places to Work, Best Places to Work in Kentucky, 2016
  • Best Places to Work, Jacksonville Business Journal, 2016
  • Top Workplaces, The Indianapolis Star, 2016
  • Top Workplaces, Indianapolis Star, 2015
  • Best Places to Work, Charlotte Business Journal, 2015
  • Best Places to Work Atlanta, Atlanta Business Chronicle, 2014
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