Position : SCM Project Manager / Technical Program Manager
Location : Remote
Duration : 6 Months
Job Summary
We are seeking an experienced SCM Project Manager / Technical Program Manager to lead complex, cross-functional initiatives involving supply chain operations, physical infrastructure, hardware lifecycle management, and logistics.
The ideal candidate will have strong program management skills and experience coordinating engineering, procurement, sourcing, warehouse/logistics, construction/facilities, security, and business teams. This role requires experience managing physical assets and infrastructure programs rather than purely software delivery.
Key Responsibilities
Technical Program Management
- Lead complex, multi-team technical initiatives from planning through delivery.
- Develop and maintain program roadmaps, priorities, milestones, and execution plans.
- Manage program risks, dependencies, issues, and overall delivery tracking.
- Drive successful execution across programs involving physical infrastructure, hardware, or asset lifecycle management.
Cross-Functional Leadership
- Partner with Engineering, Product, Operations, Security, and Business stakeholders.
- Collaborate with Procurement/Sourcing, Warehouse/Logistics, and Construction/Facilities teams.
- Drive alignment across teams with competing priorities.
- Influence stakeholders and drive decisions without direct authority.
- Coordinate with General Contractors and other partners on site logistics in active construction and greenfield environments.
Supply Chain & Physical Asset Operations
- Manage physical asset lifecycle processes, including:
- Receiving
- Secure storage
- Inventory control
- Issue and installation logistics
- RMA processes
- Ensure proper chain-of-custody and physical asset tracking.
- Support tamper-evident handling and physical security/compliance requirements.
- Coordinate hardware logistics and asset movement across active sites.
Compliance & Audit Readiness
- Support customer and regulatory audits by maintaining documented evidence trails.
- Understand hardware and data integrity concepts such as:
- Chain of custody
- Remote attestation
- Hardware decommissioning
- Data sanitization standards such as NIST SP 800-88
- Translate compliance and security requirements into program requirements and ensure teams meet them.
Data-Driven Decision Making
- Define program KPIs, SLAs, and success metrics.
- Use data to identify risks, bottlenecks, and opportunities for improvement.
- Analyze operational performance and recommend process improvements.
- Define and track SLA-based metrics such as:
- Replenishment time
- Break-fix resolution windows
- Vendor performance
- Hold internal teams and vendors accountable to established KPIs and SLAs.
Communication & Executive Presence
- Present complex technical and operational concepts to technical and non-technical audiences.
- Prepare executive reviews, program status reports, and strategic recommendations.
- Provide clear visibility into program progress, risks, dependencies, and issues.
- Demonstrate strong written and verbal communication skills.
Required Qualifications
- Strong Technical Program Management / Project Management experience.
- Proven experience leading complex, multi-team technical initiatives.
- Experience managing programs involving physical infrastructure, hardware, supply chain, or asset lifecycle management.
- Experience working cross-functionally with Engineering, Operations, Procurement, Logistics, Security, and Business teams.
- Experience with physical asset lifecycle processes and logistics.
- Experience supporting audits, compliance requirements, and documented evidence trails.
- Strong analytical and problem-solving skills.
- Experience defining and managing KPIs, SLAs, and operational metrics.
- Strong stakeholder management and influencing skills.
- Excellent executive communication and presentation skills.
- Ability to work effectively in active construction/greenfield environments.
Thanks n' Regards,
Sarah
SGIC Cloud Technologies Inc.
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