Engagement Type
Contract
Short Description
Under supervision, applies project management knowledge, skills, tools, and techniques in supporting project leads. Drives the development and application of project management methodology and culture.
Complete Description
Must be local to Metro Atlanta
Position Summary
The Telecommunications
Solutions Coordinator is responsible for planning, coordinating, and
implementing enterprise telecommunications, network, voice, mobility,
audiovisual, and infrastructure projects across DBHDD facilities. This role
manages vendor coordination, technology modernization initiatives,
implementation activities, and strategic infrastructure planning to ensure the
successful delivery of technology solutions aligned with agency objectives.
Key Responsibilities
Technology Planning &
Project Delivery
- Telecommunications, network,
infrastructure, and voice modernization projects.
- Develop project plans, schedules,
milestones, and resource requirements.
- Manage project risks, issues,
dependencies, and escalations.
- Coordinate project activities across DBHDD
facilities and stakeholders.
- Provide project status reporting to
leadership.
Infrastructure Modernization
- Develop and manage infrastructure upgrade
roadmaps for:
- Voice Services (VoIP/HVS)
- Data Networks
- Wireless Infrastructure
- Fiber and Structured Cabling
- Public Address Systems
- HVAC Monitoring Systems
- Fire Alarm Infrastructure
- Cisco Endpoint Refresh Programs
- Support implementation of emerging
technologies and infrastructure enhancements.
Telecommunications & Voice
Services
- HVS/VoIP transformation initiatives.
- Develop implementation strategies for
voice modernization projects.
- Coordinate site assessments, inventory
reviews, equipment staging, deployment, and migration activities.
- Ensure successful transition from legacy
voice platforms.
Vendor & Contract
Management
- Maintain partnerships with
telecommunications carriers and technology vendors.
- Coordinate vendor deliverables and project
commitments.
- Participate in technology evaluations and
vendor selection processes.
- Monitor vendor performance and contractual
obligations.
Asset & Infrastructure
Governance
- Oversee inventory management and
reconciliation efforts.
- Ensure infrastructure assets are properly
documented in Asset Management systems.
- Coordinate technology refresh initiatives
and equipment lifecycle management.
Special Projects
- Assist in enterprise-wide infrastructure
initiatives.
- Coordinate network integration projects.
- Support agency strategic technology
initiatives.
Qualifications
- Bachelor s degree in information
technology, Business Administration, Engineering, or related field.
- PMP certification
- 5 years of project/program management
experience.
- Experience managing telecommunications,
network, and infrastructure projects.
- Strong vendor management experience.
- Experience with VoIP, networking, wireless
technologies, and enterprise infrastructure.
Required/Desired Skills
| Skill | Required/Desired | Amount | of Experience |
| Bachelor s degree in information technology, Business Administration, Engineering, or related field | Required | | |
| project/program management experience | Required | 5.0 | Years |
| Experience managing telecommunications, network, and infrastructure projects | Required | 5.0 | Years |
| Experience with VoIP, networking, wireless technologies, and enterprise infrastructure | Required | 5.0 | Years |
| Vendor management experience | Required | 5.0 | Years |
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