Technical Writer

Charlotte, NC, US • Posted 7 hours ago • Updated 7 hours ago
Contract W2
On-site
$46.53 - $52.43/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Information Assurance
  • Information Architecture
  • Impact Analysis
  • Finance
  • Technical Writing
  • Attention To Detail
  • Multitasking
  • Communication
  • Content Management Systems
  • Pretty Good Privacy
  • Microsoft Word
  • Documentation
  • Workflow
  • Meta-data Management
  • Data Entry
  • Management
  • JIRA
  • Financial Services
  • Journalism
  • Process Improvement

Summary

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Technical Writing/Process Documentation consultant in Charlotte, NC, Des Moines, IA or Phoenix, AZ (Hybrid).

This is a contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 6+ Months with possible extensions

Required Skills & Experience
Strong technical writing / documentation experience
Experience with Jira
Experience working in a CMS environment
Ability to:
Translate complex processes into clear documentation
Write concise, structured, logical content
Strong attention to detail (critical)
Ability to multitask across multiple documents/projects
Strong stakeholder communication / consulting skills

What You Will Be Doing
Partner with business teams to:
Gather process details
Understand workflows end-to-end
Write and maintain:
Procedure documents
Process documentation
Updates to existing content
Create documentation for:
New processes being introduced
Work within:
Content Management System (CMS)
Policy Governance Platform (PGP) (internal tool)
Use Microsoft Word templates for documentation creation
Upload and manage documents through approval workflows
Ensure:
Correct metadata tagging
Accurate data entry
Update and manage related data in Jira

Nice-to-Have
Financial services or merchant services experience
Experience with policy governance tools / document lifecycle systems
Background in:
Journalism
Communications
Process improvement
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10105282
  • Position Id: 876154
  • Posted 7 hours ago
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