Job Title: Lead Systems Infrastructure Architect
Overview / Summary
Lead the design, support, and modernization of compute and systems infrastructure in a hands-on leadership role supporting critical operations, virtualization, cloud environments, performance optimization, and infrastructure reliability. This role provides L4 compute expertise while remaining actively involved in complex infrastructure operations.
Key Responsibilities
Provide L4 hands-on compute architecture and advanced systems troubleshooting.
Lead the design and improvement of compute, virtualization, and systems infrastructure.
Support VMware vSphere, Citrix, server platforms, cloud compute, and hybrid infrastructure.
Evaluate compute performance, capacity, availability, and reliability.
Analyze metrics and recommend optimization opportunities.
Lead root cause analysis for complex compute and infrastructure incidents.
Coordinate with network, security, storage, backup, M365, telecom, and vendor teams.
Support cloud transition and hybrid architecture planning.
Create and maintain system diagrams, architecture documentation, configurations, and procedures.
Provide technical guidance to other infrastructure engineers.
Participate in critical incident response and on-call escalation.
Required Qualifications
10+ years of systems engineering, compute architecture, virtualization, or senior infrastructure support experience.
L4-level compute architecture and hands-on troubleshooting capability.
Strong experience with VMware vSphere, Citrix, Windows Server, Linux, or similar compute platforms.
Experience with AWS, Azure, Google Cloud Platform, or hybrid cloud environments.
Experience with monitoring tools and infrastructure performance analysis.
Strong understanding of compute, virtualization, storage, backup, network, and security dependencies.
Experience leading complex infrastructure incidents and root cause analysis.
Strong documentation, communication, reporting, and technical leadership skills.
What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
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