Job Title: Salesforce Technical Project Manager Location: Plano, TX (On-Site)
Job Description:
Manage end-to-end Salesforce project lifecycle (initiation| planning| execution| delivery) Define scope| timelines| milestones| and deliverables Ensure projects are delivered on time| within scope| and budget Track project progress and provide regular status updatesAct as the primary interface between business stakeholders and technical teams and if required| salesforce teamLead Agile ceremonies (sprint planning| stand-ups| retrospectives)Coordinate cross-functional teams: Developers| Administrators| QA engineers| ArchitectsRemove blockers and ensure team productivityEnsure adherence to quality standards and testing processesOversee UAT| release management| and deployment cyclesEnsure adherence to Salesforce development standards and governanceDrive DevOps and CI/CD practicesMaintain documentation for solution design and processes.
Desirable Skills:
Prior experience of working as a SFDC Tech lead for Experience cloud| Service cloud| Sales cloud areas Experience in designing and developing software components and having a very strong Service Oriented Architecture and integration background Experience in Salesforce (SFDC) CRM with end-to-end implementation experience Salesforce.com integration experience| including between different business systems as well as working with integration tools Proficiency in programming using Salesforce SFDC| Force.com| Java| JavaScript| and XML and their use in the development of CRM solutions Strong experience with configuration| customization| programming with APEX APIs| APEX Triggers| and implementing new instances of Salesforce.com from scratch Strong practical deployment knowledge of VisualForce| Flex| Salesforce configurations| Apex classes| APEX Web services| API| AppExchange deployment| and Salesforce.com s-controls Ability to define the system landscape| to identify gaps between current and desired end-states| and deliver a CRM solution Additional Salesforce.com experience includes Workflow Alerts and Actions| and Approval Workflow - Programming experience with the following languages| J2EE| HTML XML| SQL| Oracle Certification in Salesforce.com
Top 3 Required Skills:
We are seeking a highly experienced Salesforce Technical Project Manager to lead the implementation of Salesforce Service cloud Voice (SCV) for customer service operations on Salesforce Service Cloud. The ideal candidate will bring a strong blend of project leadership and deep technical expertise in Service Cloud and SVC, ensuring successful delivery aligned with business outcomes and strategic objectives
Manage end-to-end Salesforce project lifecycle (initiation, planning, execution, delivery)
Define scope, timelines, milestones, and deliverables
Ensure projects are delivered on time, within scope, and budget
Track project progress and provide regular status updates
Act as the primary interface between business stakeholders and technical teams and if required, salesforce team
Lead Agile ceremonies (sprint planning, stand-ups, retrospectives)
Coordinate cross-functional teams: Developers, Administrators, QA engineers, Architects
Remove blockers and ensure team productivity
Ensure adherence to quality standards and testing processes
Oversee UAT, release management, and deployment cycles
Ensure adherence to Salesforce development standards and governance
Drive DevOps and CI/CD practices
Maintain documentation for solution design and processes
Generic Managerial Skills, If any
10+ years of IT experience, 8+ years in Salesforce project delivery or technical leadership roles
Proven experience managing Salesforce implementations preferably with SCV
Experience with Agile/Scrum methodologies
Strong planning, estimation, and risk management skills
Familiarity with Jira / Azure DevOps / MS Project
Excellent communication and stakeholder management
Leadership and decision-making skills
Problem-solving mindset
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