Business Analyst IT

Job Title: Business Analyst IT

Location: Charlotte, NC

Duration: 12 Months

Pay Rate: $40 - $45 / HR (W2 Only)

Job/Role Description:

• Responsible for the full lifecycle of reporting, from gathering requirements to developing SQL queries and providing ongoing support.
• Serves as the primary IT business consultant and interface between business groups and IT teams.
• Analyzes and understands the work processes of assigned business areas to identify needs and deliver effective solutions.
• Provides technical knowledge to support efficient design, development, implementation, and support of systems, collaborating with programmers to explain and refine solutions.
• Participates in project implementations to assess impacts on assigned business groups.
• Conducts regular prioritization and planning sessions with assigned business areas.
• Ensures overall customer satisfaction through effective communications, analysis, problem resolution, consultation, testing, development of solutions, and adherence to service level agreements.
• Requires strong problem-solving skills, experience developing and troubleshooting SQL, and excellent communication skills to interact effectively with all levels of leadership, business partners, and IT teams.

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related discipline. In lieu of a degree, 4 years of related business experience.
• 1-3 years of related experience in business and/or information technology systems analysis or support, in addition to the degree requirement.
• Minimum of 3 years experience in SQL development, support, and troubleshooting.
• Demonstrated strong analytical and communication skills.
• Proven ability to gather requirements effectively.
• Ability to work effectively with customers, IT management, and teammates.
• Strong problem-solving abilities and experience explaining technical solutions to both technical and non-technical stakeholders.
• Excellent interpersonal, written, and oral communication skills.
• Ability to prioritize and manage tasks in a fast-paced environment while maintaining attention to detail.
• Strong customer service orientation and collaborative team-focused approach.