Application Analyst

Location: Knoxville, TN
Salary: $70,000.00 USD Annually - $90,000.00 USD Annually
Description: Job Title

Application Systems Analyst - Healthcare Software
Location

Knoxville, TN
Salary Range

$70,000-$90,000 annually
Relocation assistance is available.
About the Role

We are seeking an experienced Application Systems Analyst to support and optimize a suite of software applications used within a post-acute healthcare environment. This role focuses on application support, implementation, optimization, and end-user enablement for home health and hospice operations.

You will serve as a key liaison between clinical users, vendors, and IT partners-ensuring applications are reliable, secure, and aligned with operational needs. This position is part of a dedicated IT team supporting a healthcare services division.
What You'll Do

• Act as the primary point of contact between end users, vendors, and IT teams for assigned applications
• Ensure applications are functional, available, secure, and meet organizational and user requirements
• Troubleshoot and resolve application issues, including root-cause analysis and documented resolutions
• Test software releases and configurations to validate functionality and compliance with requirements
• Analyze workflows and recommend system and process improvements
• Develop and execute test plans, scripts, and validation models
• Deliver end-user training, documentation, and ongoing education (one-on-one and classroom-style)
• Support application-related projects, including timelines, stakeholder coordination, and implementations
• Partner with users to understand business and security needs and implement appropriate solutions
• Recommend and help maintain standard policies, procedures, and best practices
• Support application operations, including interfaces and special processing as needed
• Perform other duties and projects as assigned

Required Qualifications

• Associate's degree in a computer-related field or equivalent practical experience
• 5+ years of experience in Information Systems, application support, or a related technical role
• Strong understanding of client/server application environments
• Experience supporting or implementing enterprise software applications
• Strong analytical, problem-solving, and documentation skills
• Excellent communication skills with a customer-service mindset

Preferred Qualifications

• Experience in post-acute healthcare (home health and/or hospice)
• Experience with healthcare-focused applications (HCHB strongly preferred)
• System administration and/or application implementation experience
• IT project coordination or project management experience
• Experience developing and delivering user training and technical documentation

Work Environment & Schedule

• Hybrid work schedule available after completion of initial training
• On-site presence required for meetings, training, and collaboration as needed

What We Value

• Intellectual curiosity and a willingness to learn
• Integrity and accountability
• Strong follow-through and attention to detail
• Clear communication and active listening
• A collaborative, service-oriented approach

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Contact:

This job and many more are available through The Judge Group. Please apply with us today!