Content Author

Remote • Posted 1 hour ago • Updated 1 hour ago
Contract W2
Remote
Depends on Experience
Fitment

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Job Details

Skills

Summary

Job Title: Email Content Author – Adobe Journey Optimizer (AJO)
Extended Contract
$45/hr


Position Overview
We are seeking a detail-oriented and technically savvy Email Content Author to support lifecycle marketing efforts within Adobe Journey Optimizer (AJO). This role is responsible for the end-to-end execution of omni-channel campaigns, including email, push notifications, and SMS, ensuring content is built, scheduled, tested, and deployed with precision.
The ideal candidate combines strong content assembly skills with a deep understanding of marketing automation platforms, quality assurance, and campaign workflows.

Key Responsibilities
Campaign Development & Execution
  • Build and configure campaigns within Adobe Journey Optimizer (AJO) across email, push, and SMS channels
  • Translate marketing briefs and requirements into fully functional, production-ready campaigns
  • Configure personalization, dynamic content, and audience targeting rules
  • Ensure alignment with brand standards and messaging guidelines
Scheduling & Deployment
  • Manage scheduling and orchestration of campaigns within AJO
  • Coordinate cross-channel delivery timing and sequencing within customer journeys
  • Monitor campaign readiness and ensure timely deployment
Quality Assurance (QA)
  • Conduct thorough QA testing on all campaign elements prior to launch, including:
    • Content accuracy (copy, links, images)
    • Personalization tokens and dynamic logic
    • Rendering across devices and channels
    • Compliance with legal and brand standards (CAN-SPAM, opt-outs, etc.)
  • Execute test sends and validate audience segmentation and delivery logic
  • Troubleshoot and resolve issues in collaboration with marketing, product, and technical teams
Platform Operations & Optimization
  • Maintain organized workflows, templates, and assets within AJO
  • Identify opportunities to improve efficiency in campaign setup and QA processes
  • Partner with technical teams on enhancements, integrations, and troubleshooting
  • Stay current on AJO capabilities and best practices

Qualifications
Required
  • 2–5+ years of experience in marketing automation, campaign execution, or digital marketing operations
  • Hands-on experience with Adobe Journey Optimizer (AJO) or similar ESP/marketing automation platforms (Adobe Campaign, Salesforce Marketing Cloud, Braze, etc.)
  • Experience building and deploying email, push, and SMS campaigns
  • Strong attention to detail and QA rigor
  • Understanding of personalization, segmentation, and customer journey logic
  • Familiarity with HTML/CSS for email (basic editing and troubleshooting)
Preferred
  • Experience working in omni-channel lifecycle marketing environments
  • Knowledge of data structures, schemas, and audience segmentation concepts
  • Experience with testing tools (Litmus, Email on Acid, etc.)
  • Ability to work in fast-paced, deadline-driven environments
  • Experience working in agile environments
  • Experience in project management tools like Monday.com, Jira, etc.
  • Experience working collaboratively in Figma

Key Competencies
  • Detail-Oriented Execution – Ensures accuracy across all campaign elements
  • Technical Aptitude – Comfortable navigating ESPs and troubleshooting issues
  • Collaboration – Works cross-functionally with marketing, creative, and technical teams
  • Time Management – Effectively manages multiple campaigns and deadlines
  • Problem-Solving – Proactively identifies and resolves issues before launch

Success Metrics
  • On-time, error-free campaign execution
  • Reduction in QA defects and post-launch issues
  • Efficient turnaround of campaign builds
  • Improved campaign performance through accurate setup and targeting
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10286200
  • Position Id: 250718
  • Posted 1 hour ago
Contact the job poster
VD

Vanja Dosan

Recruiter @ The Intersect Group
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