Sr. Contact Center Solutions Engineer

Hello Hope you are doing good. Kindly go through the Job Description and let me know if you are interested(Send Resume) MUST HAVE CONTACT CENTER EXPERIENCE Position: Sr. Analyst, Contact Centre Customer Success Location: Aurora, IL Optimizing and redesigning their current contact center systems Improving reporting and analytics to empower better decision making Fully leveraging their investment in CX technology Adding a true "contact center whisperer" focused on operational success and custom

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. Webex Contact Center Migration Consultant will lead the migration of an existing contact center environment to the Webex hosted platform. This role is responsible for redesigning and implementing call center scripts, configuring contact flows, and ensuring a seamless transition with minima

Title: Dynamics 365 Contact Center Functional Consultant Location: Cleveland, OH (Onsite) Position: Contract Job Description: Role Summary The Dynamics 365 Contact Center Functional Consultant is responsible for discovering business requirements, designing functional service processes, and configuring Dynamics 365 Contact Center and Customer Service solutions to deliver modern omnichannel and AI-assisted customer experiences This role acts as the bridge between business stakeholders and technic

We are seeking a Cisco Voice Engineer with hands-on expertise in Microsoft Teams Voice to join our team. This role involves supporting large-scale enterprise environments with a mix of Cisco UC/Collaboration, Microsoft Teams Voice, and network/security infrastructure. Key Responsibilities Deploy, configure, and maintain 1,000+ Cisco Catalyst switches and 1,000+ wireless access points. Administer and optimize Cisco 9800 Wireless LAN Controllers (WLC) and Cisco Identity Services Engine (ISE). Conf