Service Now Architect

Position: Service Now Architect

Location: Sunnyvale, CA

Duration: Fulltime

Job Description:

Roles and Responsibilities:

• Platform Management: Oversee the administration and maintenance of the ServiceNow platform, ensuring optimal performance and reliability.
• Custom Application Development: Lead the design, development, and deployment of custom applications on the ServiceNow platform.
• Integration: Manage and implement integrations between ServiceNow and other enterprise systems using APIs, web services, and other integration tools.
• Technical Leadership: Provide technical guidance and mentorship to a team of developers, ensuring best practices and high-quality code.
• Project Management: Coordinate with project managers to ensure timely delivery of projects, meeting all requirements and specifications.
• Stakeholder Collaboration: Work closely with business stakeholders to understand their needs and translate them into technical solutions.
• Continuous Improvement: Identify opportunities for process improvements and implement solutions to enhance the efficiency and effectiveness of the ServiceNow platform.

Qualifications:

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience: Minimum of 9+ years of experience in ServiceNow Architect

Technical Skills:

• Proficiency in JavaScript, HTML, CSS, and other web technologies.
• Strong understanding of ServiceNow modules, including ITSM and HRSD.
• Experience with ServiceNow integration using REST/SOAP APIs.
• Knowledge of database concepts and SQL.
• Certifications: ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, or CIS- ITSM
• Soft Skills: Excellent communication, leadership, and problem-solving skills.