IT Help Desk Technician (74221)

Tallahassee, FL, US • Posted 2 days ago • Updated 11 hours ago
Full Time
On-site
USD 24.00 per hour
Fitment

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Job Details

Skills

  • Health Care
  • Network
  • Information Technology
  • Technical Support
  • Computer Networking
  • Dragon NaturallySpeaking
  • DNS
  • DHCP
  • Active Directory
  • Group Policy
  • Microsoft Office
  • Electronics
  • Computer Architecture
  • Operating Systems
  • Microsoft Windows
  • Remote Desktop
  • Management
  • Computer Troubleshooting
  • Printer Support
  • PsExec
  • VoIP
  • Onboarding
  • ITIL
  • CompTIA
  • Network+
  • Communication
  • Life Insurance

Summary

Centurion is proud to be the provider of comprehensive healthcare services to Department of Corrections.

We are currently seeking a full-time Technical Support Specialist 1 to join our IT Team located in Tallahassee, Florida.
  • This full-time position offers an hourly rate of $24.
  • 3-12 shift

The Technical Support Specialist I position will be based out of Tallahassee, FL and will be the first level of technical support provided to our end users. Support tickets will be received by both phone and email. Responsibilities include, but not limited to; troubleshooting and resolving computer, printer, software, and network related issues. Basic technical knowledge and troubleshooting skills are required.

  • Associates in Information Technology preferred, not required
  • 1-2 years providing IT support to end users
  • Understanding of networking services such as DNS, DHCP, and ability to troubleshoot basic connectivity problems
  • Experience with administration of Active Directory, implementing and troubleshooting Group Policy, and AD topologies
  • Experience with administration of Office 365 and Office product suite
  • General knowledge of electronics, PC architecture and operating systems
  • Experience with current Windows OS
  • Demonstrated expertise in Remote Desktop Management, PC troubleshooting, configuration and maintenance and printer troubleshooting.
  • Working knowledge of a range of diagnostic utilities, including application error and system event logs review to include ping, traceroute, ipconfig, and PsExec
  • Understanding of VoIP technologies, administration, and troubleshooting
  • Currently hold or be willing and able to obtain the following certifications within designated timeframe after onboarding:
    • ITIL Foundation
    • CompTIA A+
    • CompTIA Net+
  • Excellent communication skills both written and verbal
  • Resourceful, and able to take initiative in a dynamic environment
  • We offer excellent compensation and comprehensive benefits for our full-time team members including:
  • Health, dental, vision, disability and life insurance
  • 401(k) with company match
  • Generous paid time off
  • Paid holidays
  • Flexible Spending Account
  • Continuing Education benefits
  • Much more...
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: RTX1e34cd
  • Position Id: 88582ba0a1ddba26e6d26515056c8946
  • Posted 2 days ago
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