Senior Product Owner II

Cincinnati, OH, US • Posted 2 days ago • Updated 21 hours ago

Contract W2

On-site

Depends on Experience

Fitment

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Job Details

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Product Owner

Summary

Senior Product Owner II (Onsite)
Primary Location: Cincinnati, Ohio

V-Soft Consulting is currently hiring for a Senior Product Owner II for our premier client in Cincinnati, Ohio.

Education and Experience »

Bachelor''s degree in a related field or equivalent education and work experience.
4+ years of related product management experience.
Product management background required; ability to interact and influence within the organization.
Experience building and deploying AI chatbot or agent systems to production required.
Ability to consult and articulate key messages to all levels within the organization.
Basic business acumen and understanding of business processes related to products and customers.
Experience working in Agile or SAFe development required.
Ability to promote a work environment that fosters creative thinking and innovation.
Collaborative with strong intellectual curiosity and creative problem-solving.
Good analytical skills with ability to present well-thought-out, simple solutions.
Self-motivated and able to work independently and with engineering teams in a fast-paced environment.

Must Have:

Experience bringing new products to market.
Experience working with Agile development teams.

Nice To Have:

Familiarity with AWS services (Connect, Lambda, ECS) and AI/ML platforms preferred.
Working with & deploying AI solutions.

WHAT YOU’LL DO:
Job Responsibilities:

Motivate engineering teams to deliver on strategy and roadmap for the AI Agent chatbot, from development through production deployment.
Collaborate with cross-functional teams including Lines of Business, Operations, Legal, Compliance, Information Security, Fraud, Architecture, and related functions to support chatbot delivery.
Make decisions to drive key outcomes in support of regulatory and compliance needs, new revenue growth, process optimization, and analytics related to the AI chatbot.
Provide transparency and ongoing communications with stakeholders on chatbot development progress and production performance.
Be involved with all phases of development (analysis, design, coding, testing, deployment) of the AI Agent chatbot.
Maintain product documentation, training materials, and knowledge bases specific to the AI chatbot.
Solve problems and make decisions with engineering and subject matter experts to drive the best outcomes for the chatbot and the customer experience.
Engage with research teams for customer usability testing and validation of chatbot interactions.
Partner with third-party AI and platform vendors to manage product releases, remediate defects/outages, and ensure seamless chatbot experiences.
Support an Agile mindset across product teams, maintaining a healthy backlog and participating in team ceremonies.
Evangelize chatbot capabilities and roadmap to internal groups.
Partner with business functions, IT, Risk, Business Controls & Operations, and other key partners to define and execute the AI chatbot product strategy.

Interested?
Qualified candidates should send their resumes to skillada@vsoftconsulting.com

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: vsky001
Position Id: 108172
Posted 2 days ago

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