Content Writer x 10

Content Writer x 10 - Contract - Remote - $25.00 - $29.57/hr

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Content Writer x 10 in for a remote opportunity

Role Description

The Enterprise Knowledge Management (EKM) team is responsible for improving the quality, consistency, and usability of enterprise knowledge content across. The EKM Content Modernization Author will support the enterprise-wide transformation of knowledge assets, ensuring content is standardized, searchable, structured, and optimized for future AI-enabled knowledge experiences.
This position will partner with business units, subject matter experts (SMEs), content owners, governance teams, and EKM leadership to review, revise, and modernize existing content. The incumbent will apply established content standards, templates, metadata requirements, taxonomy structures, and plain-language principles to improve content quality and readiness for migration into future knowledge management platform.
Successful candidates will demonstrate strong writing, editing, and organizational skills, with the ability to translate complex business information into clear, accurate, and actionable content.

Review, analyze, and modernize existing procedural, policy, reference, and knowledge content in accordance with EKM standards.
Rewrite and restructure content using approved AI-enabled technologies, templates, content models, style guides, metadata standards, and taxonomy requirements to improve content quality, consistency, and AI readiness.
Collaborate with business unit SMEs and content owners to validate content accuracy, completeness, and business intent.
Ensure content adheres to plain-language and user-centered design principles to improve findability, comprehension, and usability.
Apply metadata, tagging, classification, and content governance standards to support enterprise search and AI-readiness initiatives.
Participate in content inventories, audits, and gap analyses to identify outdated, redundant, or duplicate information.
Align content with established migration requirements and prepare knowledge assets for future platform migration activities.
Support testing, validation, and issue remediation activities associated with content modernization, migration, and knowledge management platform initiatives.
Support quality assurance reviews and remediation activities to ensure published content meets EKM standards.
Track content modernization progress and maintain status reporting for assigned business units and content portfolios.
Identify opportunities to improve content consistency, governance compliance, and end-user experience.
Participate in training, workshops, and content governance activities related to EKM modernization efforts.

Skills & Requirements

Bachelor's degree in Communications, English, Journalism, Technical Writing,
Knowledge Management, Business, Education, or related field, or equivalent combination of training and experience.
Experience creating, editing, or managing business, operational, instructional, procedural, or knowledge-based content.
Experience collaborating with subject matter experts to capture and document business processes and procedures.
Experience organizing complex information into concise, easy-to-understand documentation.
Experience working within defined content standards, templates, style guides, or governance frameworks.
Strong editing, proofreading, and quality assurance skills.
Strong written and verbal communication skills.
Strong organizational, planning, and time management skills.
Ability to manage multiple assignments simultaneously while meeting established deadlines.
Experience using Microsoft Office applications, including Word, Excel, PowerPoint, Teams, and SharePoint.
Ability to work effectively in cross-functional and matrixed environments.
Experience supporting enterprise content modernization, content migration, or knowledge management initiatives.
Experience with structured authoring, content architecture, metadata management, or taxonomy development.
Experience working in financial services, banking, regulated industries, or large enterprise environments.
Knowledge of knowledge management principles, content governance practices, and enterprise search optimization.
Experience using knowledge management platforms, content management systems, or digital knowledge repositories.
Familiarity with AI-readiness concepts, including content standardization, metadata enrichment, and content quality optimization.
Understanding of user experience (UX) writing and information architecture principles.
Working knowledge of products, services, policies, and procedures.
Technical/business writing
Editing and proofreading
Process/procedure documentation
Working with SMEs
Documentation governance/standards
SharePoint and Microsoft Office
Managing multiple documentation projects
Knowledge Management
Content migration projects
Metadata/taxonomy experience
Knowledge base platforms
Financial services experience
AI-readiness/content optimization

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text .

Drug testing may be required; please contact a recruiter for more information.

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