Desktop Support Technician

Chicago, IL, US • Posted 20 hours ago • Updated 20 hours ago

Contract Corp To Corp

Contract W2

On-site

Depends on Experience

Fitment

Dice Job Match Score™

👤 Reviewing your profile...

Job Details

Skills

Active Directory
Antivirus
Auditing
Authentication
Computer Hardware
Computer Networking
Conflict Resolution

Summary

We are looking for Desktop Support Technician for our client in Chicago, IL

Job Title: Desktop Support Technician

Job Location: Chicago, IL

Job Type: Contract

Job Overview:

Pay Range: $20hr - $25hr

Provide technical support for end users across desktop, laptop, and mobile environments. Manage system administration, device lifecycle, and ensure smooth IT operations while maintaining security and compliance standards.

Responsibilities:

Provide L1/L2 technical support for desktops, laptops, and mobile devices.
Troubleshoot hardware and software issues across Windows and macOS platforms.
Support users via tickets, calls, and remote tools.
Install, configure, and maintain Windows and macOS systems.
Manage OS upgrades, patches, and security updates.
Handle Active Directory, Group Policy, and system configurations.
Manage end-to-end device lifecycle including procurement, deployment, maintenance, and decommissioning.
Perform device imaging, provisioning, and asset tracking.
Ensure compliance with company security and IT policies.
Diagnose and resolve LAN, Wi-Fi, and VPN connectivity issues.
Perform basic troubleshooting of switches, routers, and firewalls.
Coordinate with network teams for escalations.
Manage user accounts, SSO, MFA, and access provisioning.
Troubleshoot login, authentication, and access-related issues.
Support onboarding and offboarding processes.
Ensure endpoint security, antivirus, and encryption compliance.
Support audits and security reviews.
Follow ITIL processes and documentation standards.

Skills:

Strong knowledge of Windows (10/11) and macOS.
Experience with identity and access management tools including SSO and MFA.
Understanding of networking concepts such as TCP/IP, DNS, DHCP, and VPN.
Experience with Active Directory and endpoint management tools.
Knowledge of device imaging and deployment tools.
Strong troubleshooting and problem-solving skills.

Qualification And Education:

Bachelor s degree in Information Technology, Computer Science, or related field or equivalent experience.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10516350
Position Id: IL_DUST_0326
Posted 20 hours ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

IT Desktop Support Technician

Kalamazoo, Michigan

•

Today

*Are you interested in gaining an opportunity with an organization that could prosper your IT career from a small amount of experience to wherever your IT career goals align? This opportunity would allow someone to transfer an internship or an IT degree into a lifelong career in IT. This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support team. This is a gre

Full-time

USD 16.00 - 24.00 per hour

IT Desktop/Deskside Support (L1) Technician

Fremont, Michigan

•

22d ago

Desktop/Deskside Support Level 1 (L1) acts as the initial, front-line contact for end-users, providing basic technical troubleshooting for hardware, software, and peripheral issues. They handle routine tasks like password resets, software installations, and peripheral setups, typically following established procedures (SOPs) or scripts to resolve common problems. 5 Days Onsite Role Address: 445, State St, Fremont, MI 49413 Key Responsibilities & Tasks Initial Troubleshooting: Diagnosing basic

Easy Apply

Contract

$18 - $21

IT Desktop Support Technician

Lansing, Michigan

•

Today

Full-time

USD 16.00 - 22.00 per hour

Desktop Support Technician

Manawa, Wisconsin

•

Today

Job#: 3026166 Job Description: IT Desktop Support Technician (Tech II) Role Details Shift: Monday - Friday | 8:00 AM - 5:00 PM Type: Full-time, Contract to Perm Hire Work Environment: Onsite Support - Manawa, WI If interested, please email resumes to: Position Overview This is a Tech II desktop support role designed for individuals seeking a long-term home with an organization. The technician will handle a mix of break/fix work, workstation support, and infrastructure-adjacent tasks, while

Easy Apply

Full-time

Search all similar jobs