IT Helpdesk

Job Details
Job Title: IT Helpdesk
Client: Korean IT Services and IT Consulting
Working Location: San Jose, CA
Working Style: Onsite
Employment Type: 6 months + Contract / W-2
Salary: Up to $35/hour (DOE)
Benefit: No Insurance but 401K match after 90 days
Visa Support: No
Working Hours: 9AM to 6PM
Language: English

Position Summary
We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician. The duties of an IT technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties.
IT technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. They are required to listen to their technical needs, understand their problems, and implement solutions to them.

Key Responsibilities
Installing and configuring hardware and software components to ensure usability.
Rack and stacking Server, lifting up to 50lb weight.
Troubleshooting hardware and software issues.
Ensuring electrical safety standards are met.
Repairing or replacing damaged hardware.
Upgrading the entire system to enable compatible software on all computers.
Install and configure systems which support infrastructure and/or R&D activities.
Develop and maintain installation and configuration procedures.
Performing tests and evaluations of new software and hardware.
Providing support to users and being the first point of contact for error reporting.
Establishing good relationships with all departments and colleagues.
Conducting daily backup operations.
Managing technical documentation.
Operations and Support
Asset Management, includes 4 physical asset audits per year
Need to track inventory any time

The Right Candidate Will Possess
A proactive, detail-oriented professional with strong communication, ownership, and problem-solving skills who can collaborate effectively across business and technical teams.
Required Qualifications & Skills
4+ years of experience in computer networks and systems maintenance.
A+, Linux+, or Cisco Certified Network Associate accreditation advantageous.
Forman deployment experience
Ansible experience
RHEL, CENTOS, ROCKY, UBUNTU, and other Linux base OS installation, management, and support
Asset Management experience
Excellent written and verbal communication skills.
Good interpersonal skills.
Attention to detail.
Good problem-solving skills.

Important Notice
Beware of scams: Cinter Technology will never contact candidates from an email address ending in @cintertechnology.work. Any such email is fraudulent.
No C2C: We do not accept Corp-to-Corp (C2C) arrangements for this position.