PC Technician

Description

We are looking for a PC Technician to support end-user technology needs in Phoenix, Arizona. This Contract position focuses on maintaining computer hardware, preparing and configuring devices, and providing responsive deskside assistance across Microsoft-based environments. The ideal candidate brings hands-on technical troubleshooting skills, strong knowledge of operating systems and networking fundamentals, and experience working with Dell Technologies equipment and Active Directory.

Responsibilities:
Provide on-site technical support for desktop and laptop issues, resolving hardware, software, and peripheral problems for end users.
Set up, image, configure, and deploy computer systems and related equipment in accordance with organizational standards.
Diagnose operating system performance issues and restore devices to proper working order through effective troubleshooting and repair.
Manage user account support tasks within Active Directory, including access updates, basic account maintenance, and workstation connectivity assistance.
Install, update, and support Microsoft applications and workstation configurations to ensure reliable day-to-day operations.
Assist with network-related troubleshooting by identifying connectivity problems and coordinating resolution for local devices and user workstations.
Maintain accurate records for asset assignments, device configurations, service activity, and deployment status.
Support specialized hardware environments, including systems associated with EO/IR technology, while following established technical procedures.

Requirements

Hands-on experience supporting PC hardware, desktop deployments, and deskside technical services.
Working knowledge of Dell Technologies systems and components in a corporate or technical support setting.
Familiarity with Microsoft operating systems, common business applications, and endpoint configuration practices.
Understanding of networking concepts such as IP connectivity, device communication, and basic troubleshooting methods.
Experience performing support tasks in Active Directory, including user and workstation administration.
Ability to diagnose and resolve operating system, software, and hardware issues with minimal supervision.
Strong documentation, organization, and communication skills for tracking support activity and assisting end users.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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