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IT Onsite Technician L2

Holly Springs, NC, US • Posted 8 hours ago • Updated 8 hours ago

Full Time

On-site

USD $44,000.00 - 50,000.00 per year

Fitment

Dice Job Match Score™

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Job Details

Skills

Data Link Layer
Recruiting
Operating Systems
Microsoft Windows
OS X
Microsoft Office
A+
Technical Support
Break/Fix
Computer Hardware
Software Troubleshooting
IT Asset Management
Inventory
IT Infrastructure
Management
Rhino
Onboarding
Health Insurance
Life Insurance
Insurance

Summary

Recruiting contact
Contact us directly if you have any questions about this open job position
Contact us

Your skills

Hands on experience in diagnosing, troubleshooting and resolving hardware, software & operating system issues (including Windows 10, Mac OS, MS Office 365 and associated applications)
Previous experience in user deskside support
This role is a non-exempt salary position with a targeted salary range of $44,000 - $50,000 USD.
Basic familiarity with meeting room equipment would be a plus
Following certifications would be a plus: A+ Certification or similar, OEM vendor certification
Experience with installation of computer hardware and peripherals

Your tasks

Hemmersbach is seeking an experienced Onsite Technician at 2nd level to join our team. As an Onsite Technician, you will provide technical support to our clients at their office, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure. Scope includes support of end-users in the following areas:

Break/Fix activities
Installation, configuration, and maintenance of hardware and software systems
Hardware and software troubleshooting
IMACD (Installs, Moves, Adds, Changes, Disposals)
IT Asset Management - Managing local PC and peripheral stock as well as maintaining accurate records of inventory and equipment
Smarts Hands Service
Meeting / live-event support requests
Walk-Up Tech bar support
Optional participation in the On-Call Support

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.

Your benefits

Unlimited employment contract
Onboarding program
Buddy program
Health/ Medical insurance
Life insurance
Dental insurance
Internal career development program
Vision Insurance

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80183364
Position Id: 8c5e40aca4f4bd420764735fc8d998a
Posted 8 hours ago

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