Job Title: Principal Experience Designer
Industry: Data / Finance / Insurance
Location: 100% Remote – Flexible time zone, but expect to align to EST primary hours 10–5 EST
Duration: 10-months Contract – W2
Required - A portfolio and link to appropriate use cases to be considered.
Key Skillset
- High level SME; able to demonstrate proficiency in user research, user-centered design methods, and excellent analytical problem-solving skills, leveraging all available data sources to understand, establish and communicate the objectives, opportunities, and the high-level vision for all assigned experiences.
Immediate Disqualifiers
No verified experience with complex corporate initiative consultation and strategy.
No knowledge or direct experience guiding or doing discovery research.
Industry Preference - Data, Finance, Insurance
Day-to-Day Responsibilities
Operate as a thought partner to product leaders and stakeholders representing the voice of users at every step (in meetings, working sessions, design and research planning etc), and sharing strategy plans early and often, seeking constructive feedback and integrating feedback to improve solutions.
Job Description
The Planet Group is looking for a Principal Experience Designer to operate as a thought partner to our product leaders and stakeholders representing the voice of our users at every step, and sharing strategy plans early and often, seeking constructive feedback and integrating feedback to improve solutions.
- Cascade context up to leadership and strategy down to teams
- Partner with Product, Engineering, Experience Research and Experience Design to drive strategic discovery and work with product and engineering leaders to drive dual track agile - advocating for best practices in UX process
- Demonstrate proficiency in user research, user-centered design methods, and excellent analytical problem-solving skills, leveraging all available data sources to understand, establish and communicate the objectives, opportunities, and the high-level vision for all assigned experiences
- Plan and conduct stakeholder interviews with key business partners, ensuring proper inputs are considered for each assigned experience, getting to the root of both our business & employee needs
- Lead design and research efforts as well as work hands-on with the UX designers across our most complex cross-functional investments.
- Establish and drive consistent design patterns via our design system so that our users receive a cohesive experience regardless of which disparate business areas that the design work might originate in
- Provide creative direction and conduct design reviews to ensure that the overall vision for products is achieved.
- Offer leadership within the design team, introducing new practices and influencing team members to try new methods; continuously seek opportunities for process improvement and efficiency within the design team.
- Mentor more junior members of the experience design & research staff, employing expertise in your craft to further the skillset of our team.
Qualifications
- A digital portfolio we can review online is required
- Bachelor’s degree and 10+ years of professional experience, including a strong background in UX strategy and research with a high bar for quality and impeccable attention to detail
- Familiarity with the following core disciplines, with demonstrated mastery in user research (particularly mixed-methods) and expertise in two others: visual design, UX design, prototyping, front-end development, and/or experiment design
- A foundation of AI, Natural Language and Machine Learning knowledge
- Ability to make smart, strategic, and user-centered design decisions, while also being open to iterating continuously as needs, trends, and requirements change.
- Skill in translating insights into frameworks, opportunity backlogs, and decision artifacts (scorecards, PRFAQs, one-pagers)
- Exceptional ability to synthesize complex technical findings into clear, actionable narratives for different audiences (Product, Engineering, Data Science, and senior leadership)
- Can work through ambiguity and knows how to acquire information independently, work independently, and in a team environment
- Track record of independently scoping, prioritizing, and delivering end-to-end research in ambiguous, multi-stakeholder contexts.
- Ability to identify the highest-impact questions, negotiate scope, and manage trade-offs.
- Proven ability to create alignment among senior management on ideas/projects/process
- Proven track record of collaborating effectively at all levels of the organization
- Strong organization and analytic thinking skills, with ability to translate technically complex content into user scenarios, flows and diagrams. Proven track record of collaborating effectively with cross-functional teams
- Experience working with LLMs and designing human in the loop workflows.
- Familiarity with terminology from data lifecycle OR financial- investment-related domains.
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