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Helpdesk Analyst

Atlanta, GA, US • Posted 9 hours ago • Updated 25 minutes ago

Contract Independent

Contract Corp To Corp

On-site

Stellar Professionals LLC

Fitment

Dice Job Match Score™

✨ Finding the perfect fit...

Job Details

Skills

Active Directory
nETWORK
AWS
Teams
Powershell
VPN
Sharepoint
A+
Comptia
Exchange
O365
Okta
laptops
Crowdstrike
RDP
Windows 11
PST

Summary

We are looking for a skilled Help Desk Analyst to join our team in Atlanta. If you excel at troubleshooting Windows 11, managing Active Directory, and providing top-tier customer service, we want to hear from you!

Position Overview

Location: Atlanta, GA (30334)
Work Arrangement: 100% Onsite (Monday Friday)
Interview Process: Web Cam or In-Person

Key Technical Skills

To be successful in this position, you should have 3+ years of experience with:

Modern Desktop: Advanced troubleshooting of Windows 11 and Microsoft O365.
Identity Management: Hands-on experience with Active Directory and OKTA.
Networking: Solving complex issues with VPN, RDP, and Network Connectivity.
Communication Tools: Supporting Microsoft Teams IP Phone systems and Exchange Admin.
Scripting: Using PowerShell for advanced problem resolution.

Preferred Qualifications

Experience with Crowdstrike, AWS, or SharePoint.
Certifications: CompTIA A+ or Microsoft Certified: Modern Desktop Administrator.
A "customer-first" mindset with excellent communication skills.

Primary Responsibilities

Resolve technical support tickets efficiently via phone, email, and face-to-face.
Manage hardware deployments, software installs, and password resets.
Collaborate with IT teams to maintain security and system stability.
Document and track all issues within a ticketing system.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91138038
Position Id: 2026-11316/216109
Posted 9 hours ago

Company Info

About Stellar Professionals LLC

Stellar Professionals LLC stands out in the industry, offering a distinctive fusion of over 15 years of seasoned Staffing professionals and a vibrant community of over 150,000 LinkedIn followers. Our AGILE Staffing services are tailored to assist businesses in finding the ideal talent for their projects. In contrast, our Client Acquisition Services are focused on securing more public/private sector projects. Our disruptive approach to staffing and business consulting, encapsulated in our motto 'Agility and Excellence,' truly sets us apart. Contact us today to explore how we can transform your business. Stellar Professionals has a proven track record of success, offering comprehensive capabilities and profound industry knowledge to help you tackle your organization's most intricate issues.

Since our establishment, we have consistently broadened our client base, with a burgeoning roster of returning and new clients each year. This steady expansion is a testament to the value and caliber of our services, instilling unwavering confidence in our potential clients. Many remarkable people want to do something significant but different. With over 15 years of experience in the Talent Acquisition and Staffing industry, we found that Staffing agencies spend a lot of money on Business Development and recruitment activities with low ROI. Therefore, we at Stellar Professionals LLC develop an innovative, cost-effective solution to help you build great Business partnerships and increase revenue.

Stellar Professionals LLC is currently accepting resumes for a variety of positions. Please review the database of positions that we are seeking to fill and contact us for additional information about any specific opportunity.

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