PMO Operations Manager

Description
POSITION OVERVIEW
Our client is seeking a PMO Operations Manager who is responsible for administering and optimizing the organization's enterprise application stack, with a core focus on Atlassian Jira, Confluence, and related portfolio delivery tools.
This role owns system configuration and governance-including workflows, permissions, templates, dashboards, and integrations-to ensure consistent planning, tracking, and executive reporting across the portfolio. The PMO Operations Manager partners closely with PMO, engineering, product, and design stakeholders to translate business needs into scalable tooling standards, automations, and improvements that drive adoption and efficiency.
The ideal candidate brings deep Atlassian expertise, strong communication and facilitation skills, and a proven ability to operate effectively in fast-paced, matrixed digital media and publishing environments.
JOB RESPONSIBILITIES
Administer and support Jira, Confluence, and other Atlassian tools: permissions, schemes, workflows, custom fields, templates, dashboards, integrations
Manage security and compliance across our business applications,( Azure AD), audit logging, environment strategy (dev/test/prod), and change control processes
Manage integrations and data flows between applications (via APIs, webhooks, middleware) ensuring consistency, security, and reliability
Act as the owner of the enterprise application stack: evaluate new SaaS tools, upgrades, and migrations (including Jira, Confluence, Smartsheet and emerging AI capabilities)
Partner with functional stakeholders (PMO, engineering, product, design) to translate business needs into system configurations, optimizations, and automations
Monitor system performance, log issues, and proactively troubleshoot application or integration failures
Enforce role-based access control, data security policies, and governance protocols across applications
Participate in change management, releases, and onboarding/offboarding processes
Be on the rotation for support / incident response for critical systems when needed
Ensure tools enable consistent delivery, governance, and executive reporting across the portfolio
Define and enforce PMO Tooling standards for planning, prioritization, tracking, and reporting
Build and maintain dashboards, templates, and reporting structures for leadership and agile teams Drive adoption and effective usage through training, best practices, and enablement
Build and maintain dashboards, templates, and reporting structures for leadership and delivery teams
Drive adoption and effective usage through training, best practices, and enablement
REQUIRED QUALIFICATIONS
5+ years of direct experience working with Atlassian Jira and Confluence
Excellent oral and written communications; ability to adapt messaging for diverse audiences
Industry experience in new/interactive digital media and publishing
Experience in establishing Project Management processes in forming environments
Strong problem-solving/facilitation skills
Experience operating and influencing others in a matrix organization
SKILLS & REQUIREMENTS
Bachelor's degree or equivalent experience
Strong analytical and troubleshooting skills, with a proactive approach and ability to prioritize multiple initiatives in a fast-paced environment
Skills
digital media, publishing, project management, jira, confluence
Top Skills Details
digital media,publishing,project management,jira,confluence
Additional Skills & Qualifications
Strong analytical and troubleshooting skills, with a proactive approach and ability to prioritize multiple initiatives in a fast-paced environment
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Englewood Cliffs, NJ.
Pay and Benefits
The pay range for this position is $87.41 - $97.90/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Englewood Cliffs,NJ.
Application Deadline
This position is anticipated to close on Mar 23, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.