Description We are seeking a Senior Data Platform Administrator for a long-term contract position, accountable for the reliable operation, lifecycle management, security, resilience, and continuous improvement of enterprise storage, data-protection, monitoring, automation, and supporting infrastructure-service platforms for our client. The role provides hands-on engineering leadership across Dell Technologies storage and data-protection platforms, Cisco SAN switching and NX-OS, infrastructure monitoring, automation and scripting tools, and storage-related AWS services. The position owns backup and recovery validation, storage capacity and performance, monitoring quality, support of disaster-recovery exercises, and support tooling not assigned to the compute role. It provides secondary coverage for compute recovery, storage integration, and disaster-recovery exercises within global standards, ITSM controls, vulnerability and patch programs, and governance expectations.
This role is located in Greensboro, NC and onsite is required.
Responsibilities:
- Own SAN, NAS, block-storage, backup, monitoring, automation, and infrastructure-service operations, lifecycle, availability, and technical standards, including platform decommissioning.
- Lead incident response, troubleshooting, RCA, backup/recovery validation, vulnerability remediation, and service restoration for assigned platforms.
- Perform and coordinate hands-on data-center infrastructure work for assigned platforms, including hardware installation and removal, rack/stack, cabling, diagnostics, parts replacement, RMA activity, remote hands, vendor coordination, and technical decommissioning. Plan and execute storage and backup upgrades, capacity and performance reviews, replication, recovery tests, and corrective actions.
- Administer monitoring and event-management capabilities, alert quality, automation, scripting, configuration-management tools, version control, and storage-related AWS services; coordinate storage and backup integrations with operating systems, database systems, directory services, virtualization platforms, security tools, and applications. Administer and maintain platform-specific access controls for assigned infrastructure.
- Maintain runbooks, architecture documentation, evidence, cross-training, and secondary coverage for compute recovery and DR exercises.
Requirements - Bachelor's degree in Information Systems, Computer Science, Engineering, or related field; or an associate degree, military/industry training, and equivalent professional experience.
- 10+ years of progressive enterprise infrastructure experience.
- 5+ years administering enterprise SAN, NAS, or block-storage platforms and 5+ years administering enterprise backup/recovery platforms.
- Advanced experience with one or more Dell Technologies platforms such as PowerStore, Isilon/OneFS, Avamar, or Data Domain
- Advanced Cisco SAN switching/NX-OS experience.
- Strong knowledge of zoning, provisioning, replication, storage networking, performance, capacity, lifecycle, and recovery validation.
- Experience with infrastructure monitoring and event-management capabilities, such as Icinga, Grafana, or comparable monitoring platforms.
- Experience with automation, scripting, or configuration-management tools such as Ansible or comparable infrastructure tooling.
- Working knowledge of enterprise operating systems and compute platforms: VMware vSphere, Windows Server, Linux, Cisco UCS, Nutanix, and AWS; VMware vSphere administration experience, specifically storage and backup integrations, is strongly preferred.
- Experience with ITSM, 24x7 operations, change control, patching, vulnerability remediation, major incidents, and RCA.
- Strong preparation and presentation skills for upper Management Levels as well as stakeholder's status reports
- Preferred:VMware vSphere administration experience, specifically storage and backup integrations, Familiarity with SCM platforms such as GitHub or GitLab.
- Works independently on complex storage, backup, monitoring, and recovery issues.
- Creates standards, runbooks, technical diagrams, capacity/lifecycle plans, and management-ready risk/status communications.
- Leads recovery testing, exception resolution, end-to-end event management, alert tuning, and service-improvement activities.
- Mentors others, supports cross-training, and demonstrates secondary coverage for compute recovery and DR exercises.
- Preferred training/certifications: Relevant Dell Technologies storage/data -protection, Cisco Data Center/SAN, ITIL Foundation, OS, cloud, or automation training.
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