Helpdesk Support

St. Louis, MO, US • Posted 2 days ago • Updated 2 days ago
Contract Independent
Contract W2
12 Months
Occasional Travel Required
On-site
$22 - $25/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • MacOS
  • Windows laptop
  • Okta
  • Level 1 support

Summary

Job Description

- Work with users primarily on basic Level 1 and infrequent Level 2 troubleshooting for the audience of employees.
- Strong time-management and communication skills.
- Travel onsite for our CEO's technical needs.
- Onboard and offboard users by following our robust documentation.

Required Skills

- Provided Level 1 support
- Okta
- Google workspace
- Windows laptop, Intune
- MacOS laptops, Jamf
- Jira/confluence
- Slack

Roles & Responsibilities

- Work with users primarily on basic Level 1 and infrequent Level 2 troubleshooting for the audience of Client employees.
- Strong time-management and communication skills.
- Travel onsite for our CEO's technical needs.
- Must work from office (St Louis) 5 days.
- Must have reliable transportation even for off-peak hours.
- Onboard and offboard users by following our robust documentation.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91176056
  • Position Id: 9119146
  • Posted 2 days ago
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