Jira/Confluence System Administrator

About Agile Defense

At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.

Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests.

Requisition #: 1530

Job Title: Jira/Confluence Systems Administrator

Location: Redstone Arsenal, AL - 100% On-Site Support

Security Clearance: Active DoD Secret

Certifications: DoD 8570 IAT Level II certification (e.g., Security+ CE, CySA+)

Job Description

The Jira/Confluence Systems Administrator will be responsible for the management, configuration, and maintenance of our Jira and Confluence environments. This role is pivotal in supporting our engineering, operations, and program management teams by optimizing workflows, ensuring data integrity, and enhancing collaboration across the Department of War (DoW). The ideal candidate will possess a strong technical background in Atlassian products, experience in a DoD or government setting, and a commitment to mission success

Key Responsibilities Jira Administration

• Workflow and Project Management: Design, configure, and maintain complex Jira workflows, custom fields, screens, and dashboards to align with program requirements and Agile methodologies.
• User and Access Control: Manage user accounts, permissions, and security settings to ensure appropriate access levels and data security.
• System Optimization: Monitor system performance, troubleshoot issues, and implement process improvements to ensure the stability and efficiency of the Jira environment.
• Integrations: Manage and optimize integrations with external plugins and applications, such as GitLab, and other DevOps tools. Confluence Administration
• Content and Space Management: Administer Confluence spaces, including permissions, templates, and content organization, to facilitate effective knowledge management and collaboration.
• User Support: Provide ongoing support and training to users, including the creation and maintenance of documentation and best practice guides.
• Compliance and Security: Ensure that Confluence spaces adhere to organizational standards for governance, access control, and security. Cybersecurity and Compliance
• System Hardening: Implement and maintain system configurations in accordance with Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs).
• Vulnerability Management: Utilize the Assured Compliance Assessment Solution (ACAS) to scan systems for vulnerabilities, analyze scan results, and manage remediation efforts.
• Cyber Configuration: Oversee the cyber configuration of the Jira/Confluence systems to ensure they meet all DoD cybersecurity requirements and maintain a strong security posture.

Required Qualifications

Technical Skills:

• Experience: 3-5 years of hands-on experience as a Jira/Confluence Administrator, with a preference for experience in a DoD or federal government environment.
• In-depth knowledge of Jira and Confluence administration, including workflows, schemes, and permissions.
• Experience with scripting languages (e.g., Groovy, Python, Bash) for automation and customization.
• Demonstrated experience with ACAS and applying STIGs to enterprise applications.
• Familiarity with Agile methodologies (Scrum, Kanban).
• Certifications: DoD 8570 IAT Level II certification (e.g., Security+ CE, CySA+).

Preferred Qualifications

• Atlassian Certification: Atlassian Certified Jira Administrator (ACP-JA) or other relevant certifications.
• Cloud Experience: Experience with Atlassian Cloud, including migrations and hybrid environment support.
• DoD Experience: Experience working within a System Program Office (SPO) or Program Mnagement Office (PMO) in the DoD.

Education and Years of Experience

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 3-5 years of experience

Working Conditions

Working for a DoD Government Contract. 100% Onsite required. Teaming required.

Our Core Values

Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together.

What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are.

• Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
• Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
• Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
• Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
• Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
• Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.