Sr. Learning Operations Analyst

Our client is seeking a Sr. Analyst (Learning Operations) to join our Global Learning & Capability Building team. This role supports the execution of the Brand Immersion training program.

The Brand Immersion training program is a sales enablement-focused learning initiative, equipping developers with the knowledge and tools to understand, position, and apply brand standards in real-world development and deal contexts. This role helps translate brand standards and experience principles into practical, commercially relevant learning that supports deal development and owner engagement.

This is a hands-on role requiring experience with data analytics, learning management platforms, and digital learning tools.

Position Responsibilities:

• Own execution of platform and logistical components of the Brand Immersion program, including content publishing, configuration, analytics, and ongoing maintenance
• Analyze data (platform analytics and survey data) and identify actionable improvements
• Build and maintain simple dashboards or reports to track program performance
• Identify trends in learner behavior and recommend improvements to content or delivery
• Build and update digital learning assets (e.g., basic modules, job aids, guides)
• Apply basic technical skills (e.g., HTML, iframes) to enhance learning content
• Troubleshoot LMS and content issues (e.g., SCORM tracking, launch errors), escalating more complex problems as needed
• Ensure learning tools and workflows (e.g., Articulate, video tools, LMS) work together effectively to support efficient content creation and delivery
• Leverage AI and tools to accelerate content development and program execution

Experience And Qualifications:

• 3+ years in Learning & Development, Learning Operations, HR Technology (HRIT), or related experience
• Experience working with reporting and interpreting data (e.g., completion, engagement, performance metrics)
• Hands-on experience managing content within an LMS/LXP (uploading, configuring, testing, publishing)
• Experience working with SCORM content (uploading, testing, basic troubleshooting)
• Basic familiarity with HTML or similar (e.g., embeds, simple edits such as iframes)
• Strong attention to detail and execution skills

Preferred Skills:

• Experience using reporting or analytics tools (e.g., LMS reporting, Excel, or similar) to evaluate learning effectiveness
• Familiarity with SCORM/xAPI standards
• Experience troubleshooting LMS or content delivery issues
• Experience with tools such as Articulate, Saba, Precipio, Oracle, or NovoEd
• Exposure to reporting and learning analytics

Education:

• Bachelor s degree in a relevant field (e.g., Information Systems, Business, Education, or related) or equivalent hands-on experience. Alternative pathways equally valued, such as technical certifications, bootcamps, or self-taught experience

Salary/Rate: $30/HR (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week.

About The Company

Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.

For more than 28 years, PTP has operated as one of the top IT staffing and recruiting firms in the USA built on trust, long-term partnerships, and technical excellence.

Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to:

Helping every client make the best hiring decisions possible

Matching professionals with the right IT jobs and career opportunities

As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.

AI-Assisted Interview Experience (Pete & Gabi Rebecca)

To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools to support parts of the interview process. This includes our proprietary AI platform Pete & Gabi, which includes AI recruiter Rebecca.

These AI hiring tools help us:

• Transcribe interviews
• Summarize candidate responses
• Generate job-related insights
• Streamline communication and scheduling

Please note that:

The AI does NOT make hiring decisions; all decisions are made by our human recruiters, hiring managers, or client partners.

The AI does not evaluate facial expressions, emotions, or physical traits; it is used only to support fairness, consistency, and efficiency.

If you prefer a non-AI interview format, we will gladly provide an alternative.

Technical or Case Interviews (Role-Dependent):

When applying for certain tech jobs, you may participate in:

• A technical interview
• A coding challenge
• A case study
• A client-specific assessment

We will always explain what to expect in advance so you can prepare with confidence.

Human Review & Selection:

Every candidate's profile including interviews, conversations, and assessments is reviewed by experienced recruiters and hiring leaders.

AI insights may assist with organization and evaluation, but final decisions are always human-driven.

Your Rights as a Candidate:

At PTP, every candidate has the right to:

Request a non-AI interview path

Ask how your data is being used

Request access to transcripts or interview recordings

Request deletion of your AI-recorded interview

Receive clear, timely communication

Our goal is to ensure you feel respected, informed, and supported throughout your experience.

Our Commitment:

For more than 28 years, PTP has focused on putting people first candidates, consultants, employees, and clients.

We're committed to a hiring process that is:

• Transparent
• Compliant
• Equitable
• Powered by innovative technology that enhances not replaces human judgment

Welcome to the future of hiring at Peterson Technology Partners.

We're excited to learn more about you.

Equal Employment Opportunity:

Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.