CRM Analyst

Remote • Posted 5 hours ago • Updated 5 hours ago
Contract W2
Remote
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Customer Relationship Management (CRM)
  • Data Entry
  • Customer Service
  • System Administration
  • Sales
  • Technical Support

Summary

Looking for a CRM Analyst to support Sales and Customer Service teams with CRM platform operations, user support, and data management.

Key Responsibilities:
  • Provide Tier 1 support for CRM issues
  • Manage support tickets and resolve user requests
  • Perform basic system administration tasks
  • Ensure data accuracy (data entry, validation, cleanup)
  • Support issue resolution with CRM team
Requirements:
  • Experience with CRM tools (Salesforce preferred)
  • Strong problem-solving and communication skills
  • Experience in user support or help desk
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 80168598
  • Position Id: 8947599
  • Posted 5 hours ago
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