Judge Group, Inc.
Judge Group, Inc.

Nexthink Engineer

Worthington, OH, US • Posted 30+ days ago • Updated 3 hours ago
Full Time
On-site
USD $100,000.00 - 150,000.00 per year
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Job Details

Skills

  • Management
  • KPI
  • SLA
  • Documentation
  • Training
  • Service Desk
  • Process Optimization
  • Technical Support
  • Collaboration
  • SSO
  • IT Service Management
  • JIRA
  • ServiceNow
  • Dashboard
  • Microsoft Windows
  • End-user Computing
  • Windows PowerShell
  • Scripting
  • Data Link Layer
  • Microsoft Azure
  • SaaS
  • Remote Support
  • Communication
  • Stakeholder Engagement
  • Visualization
  • Tableau
  • Microsoft Power BI
  • Privacy
  • Marketing

Summary

Location: Worthington, OH
Salary: $100,000.00 USD Annually - $150,000.00 USD Annually
Description: Our client is currently seeking a Nexthink Engineer

Title: Nexthink Engineer

Location: Columbus, OH (Hybrid)

Job Type: Full Time

Job Responsibilities:
  • Install, configure, and maintain the Nexthink platform across enterprise environments.
  • Manage Nexthink Collector packaging and agent rollouts.
  • Set up integrations with enterprise systems such as AD, SSO, Jira/ServiceNow, chatbots, monitoring tools, etc.
  • Create and customize dashboards, alerts, campaigns, flows, application experience modules, and remote actions tailored to customer needs.
  • Analyze Nexthink data, generate insights, and provide periodic updates to technical and business stakeholders.
  • Perform baseline analysis of end-user devices and application KPIs; define threshold metrics; contribute to SLA documentation.
  • Produce scheduled reports (Weekly/Monthly/Quarterly).
  • Work closely with IT, EUC, and support teams to implement improvement initiatives.
  • Present Nexthink findings and value propositions to customers periodically.
  • Develop scripts in PowerShell to automate tasks and integrate with AD or Windows components.
  • Maintain detailed documentation for Nexthink processes and configurations.
  • Provide enablement, training, and support to increase adoption among Service Desk and EUC teams.
  • Identify opportunities for process optimization and enhance Digital Employee Experience (DEX).
  • Stay current with platform updates, best practices, and industry trends.
  • Provide technical support for end-user computing, Intune, AD, and application monitoring environments.
  • Collaborate effectively with both technical and non-technical stakeholders.


Must Have / Required Skills:
  • Strong hands-on experience with Nexthink platform (Collector packaging, agent rollout, platform setup).
  • Proven experience integrating Nexthink with AD, SSO, ITSM tools (Jira/ServiceNow), monitoring tools, bots, etc.
  • Expertise in creating Nexthink Dashboards, Alerts, Campaigns, Remote Actions, Flows, Application Experience modules.
  • Strong command of NQL.
  • Ability to analyze, interpret, and present Nexthink data with actionable insights.
  • Good understanding of Windows environments and EUC operations.
  • Solid PowerShell scripting skills (L2 level or above) including automation involving AD and OS components.
  • Experience with Intune, Azure Cloud, Application Monitoring, and desktop support.
  • Good communication and stakeholder engagement skills.
  • Familiarity with visualization tools like Tableau/Power BI (basic to intermediate preferred).

By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.

Contact:

This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: cxjudgpa
  • Position Id: 1121060
  • Posted 30+ days ago

Company Info

About Judge Group, Inc.

The Judge Group, is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better.

Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India. The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications.

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