Amtex Systems Inc is an information technology and talent solutions company offering talent and BI consulting to the companies in US for over 25 years.
Our solutions are designed to fill resource gaps, by providing the right candidates who deliver value to the organization. Our propensity to nurture and build strong relationships with our clients helps us better understand their business demands and gives us the ability to provide services that are on time and rise above the rest.
Title: Oracle Cloud (OCI) Run & Maintain Support – Essbase / ODI
Engagement Type: Operate (run) project
100% Remote
Skills: Essbase, ODI, ADW, OAC, OCI
Purpose: Provide ongoing operational support, maintenance, and patching for the client's Oracle analytics and data integration environment hosted in OCI.
Scope of Services
- Run and maintain production and non-production environments
- General maintenance and routine administration
- On-call support for incidents and after-hours issues
- Patching and upgrades, including OCI infrastructure patching
- Monitoring, troubleshooting, and root cause analysis
- Documentation of procedures, runbooks, and changes
- Daily touch base with client
Technology Coverage
Primary (required expertise):
- Oracle Essbase: Security and provisioning, quarterly patching
- Oracle Data Integrator (ODI): monitoring and troubleshooting scenarios and load plans, agent management, repository maintenance, job scheduling, failure resolution. HIPPA and PII data
Secondary (working knowledge):
- Oracle Autonomous Data Warehouse (ADW): basic administration, user and schema management, performance monitoring
- Oracle Analytics Cloud (OAC): service administration, user access, connection and content support
- OCI infrastructure: compute, networking, user creation and patching coordination
Key Responsibilities
- Ensure availability, performance, and stability of Essbase and ODI environments
- Resolve incidents and service requests within agreed SLAs
- Execute scheduled patching and maintenance windows with minimal downtime
- Participate in on-call rotation
- Coordinate with the client team, Oracle Support, and other vendors as needed
- Provide status updates and incident reports
Required Qualifications
- Hands-on experience supporting Essbase and ODI in production
- Experience with OCI
- Familiarity with ADW and OAC
- Strong troubleshooting and communication skills
- Ability to work independently and support after-hours coverage
