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Training and Support Specialist

Hybrid in Raleigh, NC, US • Posted 1 hour ago • Updated 1 hour ago

Contract W2

Contract Independent

12 Months

Hybrid

$30 - $40/hr

Fitment

Dice Job Match Score™

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Job Details

Skills

Instructional design
Adobe
Training

Summary

DHHS Division of Health Benefits requires the services of a training and support specialist to support Medicaid Direct and Medicaid Managed Care Training Projects.
No travel is required. This is a Monday-Friday, 8-5 position. The Division of Health Benefits follows a hybrid work model. The client will require 8 days per month onsite. Remote option is available, upon approval, for the selected candidate that may not be local to the Raleigh, NC area.

The purpose of the position will be to create in-person and online training content to support organizational initiatives and business units. Strong instructional design and technical knowledge a must. Strong content development and writing skills needed. Ability to create resources to support employee learning, such as tips, job aids, and templates. Good research skills. This position will facilitate and support live virtual meetings and events. Strong presentation, communication, and collaboration skills. Must be professional, available during work hours, responsive, and timely. Must be attentive to detail and meet required timelines for deliverables.

DHB prefers experience with following tools: SharePoint page administration, Adobe Articulate (Storyline and Rise) & Camtasia, MS Teams. Candidates with experience developing curriculums or training in partnership with subject matter experts is preferred. Creating training videos and microlearning, a plus. Use of voiceover tools a plus. Interest in continually learning new software and keeping the team updated on changes to software, is desired.

This position works with: Associate Director of Organizational Development, Training and Support Specialists, Learning and Development Consultant, Organizational Development Consultant, and an Administrative Support Specialist.

Skills Table:

Experience in curriculum design and developing training materials for adult learners

Required

Years

Strong content development skills needed.

Required

Years

Instructional design and technical knowledge needed

Required

Years

Understands the NC Medicaid Program that drive the efforts of the county, regional, and state staff who administer those programs.

Nice to have

Years

Adobe Articulate 360

Required

Years

Experience with adult learning practices, principles and procedures in classroom and on-line presentations

Required

Years

This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills.

Required

Years

Preferred tools: Adobe Articulate & Camtasia, MS Teams, Microsoft products, Webex

Required

Years

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91103975A
Position Id: 9017054
Posted 1 hour ago

Contact the job poster

Archal Kumar Srivastva

Recruiter @ Atash Enterprises, LLC

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