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Business Analyst II - Manufacturing Systems
Location: Jackson, MI (Onsite 5 days a week)
Role Overview
The Business Analyst II - Manufacturing Systems serves as a key liaison between manufacturing operations and technology teams to improve plant processes and integrate enterprise and shop floor systems. This role focuses on analyzing industrial processes, identifying opportunities for improvement, and supporting the implementation and integration of systems such as ERP (SAP preferred), MES, and other manufacturing applications.
The ideal candidate has hands on experience working inside manufacturing plants, understands shop floor operations, and can translate operational needs into well defined system and process improvements. This role supports operational excellence, digital transformation, and Industry 4.0 initiatives across one or more manufacturing sites.
Key Responsibilities
Business Analysis & Process Improvement
- Serve as a subject matter expert for manufacturing processes, systems, and technology solutions.
- Analyze current state industrial and business processes to identify inefficiencies, gaps, and improvement opportunities.
- Gather and document business and functional requirements from plant operations, engineering, quality, EHS, and IT stakeholders.
- Develop process maps, workflows, and functional specifications to support system enhancements and new implementations.
- Recommend and help implement process improvements that increase efficiency, quality, safety, and cost effectiveness.
Manufacturing Systems & Integration
- Support the configuration, implementation, and integration of manufacturing systems, including:
- ERP systems (SAP preferred)
- MES and shop floor systems
- Supporting industrial and operational platforms (e.g., PLM, SCADA, data platforms)
- Ensure systems are effectively integrated across the plant and aligned end to end from enterprise to shop floor.
- Participate in system testing, validation, and deployment activities.
- Provide ongoing system support, troubleshooting, and user assistance.
Stakeholder Collaboration & Project Support
- Act as a bridge between manufacturing operations, OT, IT, engineering, and external vendors.
- Participate in projects as a functional and technical contributor, supporting project planning and execution.
- Lead functional workstreams or support overall project leadership during system implementations.
- Coordinate with application vendors and IT service providers to deliver enhancements, integrations, and support services.
Training, Documentation & Adoption
- Develop and maintain process documentation, system documentation, and user guides.
- Provide end user training and support adoption of new or enhanced systems.
- Promote consistent process usage and system best practices across manufacturing sites.
Required Qualifications
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 5+ years of experience supporting manufacturing operations or industrial environments.
- Hands on experience working in or supporting manufacturing plants.
- Strong experience with ERP systems (SAP preferred) and MES or shop floor systems.
- Solid understanding of manufacturing processes such as production operations, quality, maintenance, and EHS.
- Experience with systems integration, including enterprise and plant floor systems.
- Ability to analyze, document, and design business processes and workflows.
- Strong analytical, problem solving, and communication skills.
Core Skills & Knowledge
- Manufacturing operations and shop floor processes
- ERP systems (SAP preferred)
- MES and industrial systems
- Business process analysis and functional design
- Systems integration and data flows
- Requirements gathering and documentation
- Process mapping and continuous improvement
- IT/OT collaboration
- End user training and support
Preferred Qualifications
- Experience with Agile, Project Management, or Design Thinking methodologies
- Familiarity with Industry 4.0 concepts and digital manufacturing initiatives
- Experience managing or coordinating external vendors or system integrators
- Exposure to data platforms, reporting tools, or manufacturing analytics
- Knowledge of EHS or quality systems within manufacturing environments
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit .
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
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