Hybrid: Sr. Project Manager with P&C Insurance

MUST HAVE: Project Management, P&C Insurance domain, handled multiple projects at a time & strong communication skills.

The below highlights key accountabilities for this role. It is not fully inclusive of all possible tasks that may be expected to be performed by this role.

Project Management

• Leads IT projects from start to finish.  Projects may consist of one or a combination of implementation or customizations of commercial off-the-shelf insurance software applications; mobile/web technologies, system integrations; software upgrades, Intelligent Automation (RPA) and infrastructure (hardware).
• Manages three (3) or more projects simultaneously, depending on project complexity, duration and lifecycle phase. Average duration of most projects is 6 – 8 months.
• Manages a project team of matrixed resources. Resolves challenges presented by resource and schedule availability in matrixed organizations (project team members, including the PM, are rarely 100% dedicated to a single project).
• Builds a project schedule in MS Project/Project Server that is effort-driven and auto-scheduled.
• Reconciles project team time cards from time card system with planned hours in project plan; investigates and resolves variances between planned and actual time reported on time cards; adjusts project task effort/duration with the project plan as necessary to maintain correct forecast of ETC.
• Maintains and reconciles the project financial forecast in the project financial accounting tool; investigates and resolves variances between forecast and actual project costs. Proactively releases excess project funds if not needed or requests additional funding when necessary due to requested baseline changes. 
• Accurately follows all documented PPM processes, procedures and templates.
• Anticipates, identifies, and manages project risks, issues, assumptions and decisions; escalates in an appropriate and timely manner.
• Prepares twice-monthly project status reports for each assigned project.
• Meets regularly with project team(s), business sponsors/stakeholders, portfolio manager(s), and other key stakeholders.

Project Administration

• Assists the PMO in updating project plan data points, including manually inputting actual hours charged against projects.
• Performs “schedule reviews” to ensure project plans are adhering to PMO standards and practices
• Assists in monitoring and tracking various project data points, including updating and maintaining existing logs that track project change requests, project charters, project close summary reports, etc.

Core Competencies

The below descriptions are typical experience and skills needed for the roles but do not guarantee placement in the role. Actual placement will be determined from interview of candidate. These items are not in order of importance.

• 5 to 7+ years of current project management experience delivering IT projects with a minimum budget of $150K.
• 3 to 5+ years of current experience using MS Project; either to build standalone project plans or in Project Server (collaborative environment) – Project Server experience preferred.
• Has successfully delivered IT projects from start to finish.
• Familiar with or has used effort-driven project planning techniques in MS Project.
• Familiar with MS Project’s schedule engine logic (how MS Project calculates the duration, effort, and resources assigned to a task)
• Demonstrates high-levels of capability in all project management competencies, including: planning, executing, monitoring and controlling of IT projects.
• Experience managing vendors, requesting and executing SOWs.
• Demonstrates a personal sense of urgency to complete day-to-day work. Must drive for results from self and project team members. Must know when to push back on perceived limitations and when to be flexible and accept the limitation.
• Exercises strong leadership capabilities; presents “executive presence” – especially when delivering difficult messages to stakeholders and leaders; calm and collected under pressure; takes accountability for entire project and outcomes.
• Demonstrates strong customer focus; is responsive, consultative, collaborative and accurate in work approach. Considers project impacts and outcomes from the business (customer’s) perspective.
• Experience directly managing and forecasting project financials (reconciling invoices, timekeeping, etc.)
• Able to create clear, concise messaging to all organizational levels.
• Exercises sound judgment, making informed, successful decisions from a set of complex options.
• Is willing to develop technical understanding of the systems involved and be able to understand data flow and the high level technical architecture.
• Is open to learn and use new project management tools as required.