Allen, Texas
•
Yesterday
ROLE SUMMARY: As a Technical Support Technician II, you will perform both technical and administrative responsibilities supporting day to day operations and ensuring service excellence.Core Responsibilities: Customer Support: Serve as the primary point of contact via phone, email, and other communication channelsRespond to incidents in compliance with service level agreementsManage sensitive customer interactions with transparency and professionalismIncident Management: Escalate incidents that c
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Contract
$24