Charlotte, North Carolina
•
Today
Collaborate with EET Incident, Problem, Change, APS, Service Delivery, application-development, infrastructure, security, and vendor teams to restore service quickly and drive issues through closure.Apply IT service-management disciplines across incident, problem, change, request, knowledge, configuration, availability, capacity, and service-level management.Define, measure, and improve service-level indicators, service-level objectives, service-level agreements, error budgets, operational healt
Easy Apply
Contract
Depends on Experience
