jobs in Cleveland, OH, USA

We are seeking a Help Desk Technician in Cleveland, OH. The Help Desk Technician will be responsible for providing technical support for hardware, software, printer, and network connectivity issues. Essential Job Function: Provide Help Desk support and resolve problems to the end user's satisfaction.Provide technical assistance and support related to computer systems, hardware and/or software.Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority