Dallas, Texas
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Yesterday
We're looking for a Tier 1 Service Desk Analyst to join our growing IT team. You'll be the first point of contact for technical support, helping employees resolve hardware, software, and basic network issues while delivering excellent customer service. Responsibilities Provide Tier 1 technical support via phone, email, ticketing system, and in person. Troubleshoot Windows and macOS hardware, software, and connectivity issues. Support Google Workspace, Microsoft 365, Entra ID, Zoom, and Slack. As
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