Service Desk Analyst

Description Dex Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. Vendor agnostic providing the best document handling solutions in the industry with no dependency on a single manufacturer. Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for

Service Desk Analyst Fort Worth, TX (onsite) 6 months contract to hire Position Summary We are seeking a Service Desk Analyst to provide Tier 1 and Tier 2 technical support for end users across Microsoft 365 and mainframe environments. This role is responsible for troubleshooting hardware, software, account access, and enterprise applications while ensuring timely resolution of incidents and service requests. ResponsibilitiesProvide Tier 1 and Tier 2 support via phone, email, and ticketing syste

Description This role sits within a corporate IT environment supporting executive leadership and onsite staff, with a strong emphasis on white-glove service and high-touch end user support. The position focuses on delivering an exceptional user experience, serving as the primary IT presence at headquarters, and supporting the transition from MSP-managed services to an internal help desk model. POSITION TITLE: End User Computing Administrator / Desktop Support Specialist LOCATION: Dallas, TX (H

Job Type Full-time Description Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment. You will be part of a supportive IT team focused on delivering reliable technology solutions and exceptional user experiences. Key Responsibilities Technical Support Provide timely support for hardware and software