Hybrid in Frisco, Texas
•
2d ago
Contact center setting for these roles. Direct customer contact will be a vital part of this role. Role Details: Complete 20+ inbound calls daily, solving complex risk-based financial & fraud questions for our payment processing merchantsReview merchant cases to release funds held for fraud and financial concerns, collect balances owed, and assist with chargeback disputes.Provide world-class customer service through empathy during complex and escalated customer issuesAnalyze customer informatio
Easy Apply
Contract
30 - 32
