Houston, Texas
•
Today
DD for Voice SME / Developer Key ResponsibilitiesDesign and develop IVR call flows for inbound and outbound customer journeys.Develop and deploy AI powered Voice Bots for customer self service and automated calling.Build conversational workflows using ASR, TTS, NLU/LLMs, and dialogue management.Develop integrations with REST APIs, webhooks, CRM systems, databases, and enterprise applications.Design bot to human escalation while passing relevant customer and conversation context.Troubleshoot SIP/
Easy Apply
Full-time, Third Party
70 - 75
