Princeton, New Jersey
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Yesterday
About the RoleWe''re seeking a Genesys Cloud CX specialist to implement and integrate our contact center platform supporting patient engagement and care coordination. This role requires close attention to HIPAA compliance and healthcare workflows. ResponsibilitiesImplement, configure, and integrate Genesys Cloud CX for patient-facing contact center operationsBuild integrations with EHR/EMR systems, patient scheduling tools, and CRM platformsDesign IVR flows (Architect) and omnichannel routing (v
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Contract
80,000 - 120,000